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Big Basket - Charges taken more than MRP

Samir toprani filed complaint against Big Basket on May 8, 2019

I have ordered with a big basket with order id MAMZO-********-****** on *th May ****. MRP of one of the product is mentioned ***. It's in the super sale and they were selling it in ***. So it's discounted for Rs. **. But MRP was wrongly mentioned in the website and the actual price of the product is Rs. ***/- only. Big basket is charged more than MRP of the product after discount which is totally against the law of MRP. Snapshot of the above is attached for your reference. Kindly look into the matter and stop this kind of unethical practices from the online companies.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Big Basket

45

Total Complaints

20

Total Resolved

44.44%

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