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Big Basket - Charged more then they MRP

sajan teria filed complaint against Big Basket on Jan 17, 2023

I have online delivery order from big basket to my gurgaon residence. The order contains Duracell battery (pack of *), for which big basket charged ** rs (as their listed price on the app). However, when I received the order I found out that MRP of that product was Rs ** only. So this is clear case of manipulating the price for the consumers and charging over the MRP, which is not legal to do so.

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Complaint Status

Resolution Demanded:

Damages for loss and agony

Big Basket

54

Total Complaints

27

Total Resolved

50.00%

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