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Garvit filed complaint against UBER on Sep 1, 2019
I booked an Uber auto to travel to a place that was * km away. However, when I was assigned a driver the driver automatically started the trip without me. Furthermore, I called him and he said that he is coming to me asap. However, he drove away from the pickup location to someplace and ended the trip. I was charged Rs. *** for a service that I never consumed. The Uber people said they cannot resolve the issue because I never cancelled the trip. They are as incompetent as the drivers.
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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