File a Complaint against Zivame
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Zivame?
If you are not satisfied with Zivame, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Zivame and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Zivame
But before filing a complaint, you should
a. Contact the customer support of Zivame first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Zivame
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Case Details
Personal Info
Resolution
Zivame - Looted my money Closed
I had an existing *** zcoins and when I initiated a nuew purchase for ***/- my existing coins disappeared and my paytm lost *** too I returned the *** order I want my total of ***+***=Rs *** in my bank account and not on this deceiving app ...
Jun 27, 2020 by Himaja Yenduri
Zivame - Refund not processed Open
It's a prepaid order which I made and the order no: # ********. For fast * months I have been meticulously following up for a refund, team Zivame keeps informing me that they need ** working ours to refund or sometimes they say they will discu...
Jun 26, 2020 by Soma Mani
Zivame - Delivery of wrong delivery Open
Delivery of wrong product of same price....
Jun 22, 2020 by Nidhi kumari
Zivame - Package not delivered Open
I have ordered. On **th of may And On **th I get a msg saying delivered but it actually hasn’t . Have been trying to call customer care but that wasn’t working n mails which were of no use . It’s been over a month n no one responds . I j...
Jun 22, 2020 by Sanjutha
Zivame - Return pick up of ill fitted is not being given Closed
While placing the order zivame assured a safe return pick up of the ordered items if the ordered items are not up to the mark. But when tried to place return pick up request, its showing that reverse pick up cannot be done from my area. I...
Jun 15, 2020 by nikitha
Zivame - Return pickup not done and no refund Open
I ordered * nursing bra around may ** i got the item delivered but the item was of ill fitting..i wanted to return and get back refund money..so i selected the option refund..since there i havenot got any service..no customer care helpline due ...
Jun 11, 2020 by Priya
Zivame - Refund of returned items not processed Open
Refund of returned items which was returned to seller on **th may is not processed yet. I mailed their customer support team about ** times showing them the proof of everything shared by the courier partners(delhivery) that the items got deli...
Jun 10, 2020 by Swati Sharma
Zivame - Package cancelled refund not done Open
I have ordered something on *rd May, the product is not yet delivered. Noone contacted me for delivery, and they cancelled it on their own. Now i want my refund, as its already a month. I wrote them multiple times but noone is responding. ...
Jun 01, 2020 by Ruchi Chaudhary
Zivame - Z coins disappeared Closed
I have cancelled some of my orders so that received the refund in the form of z coins. Yesterday, I was looking to place another order wherein I have used zcoins, but payment was unsuccessful, that directed me to another page. I have noticed th...
May 29, 2020 by Shibiya sherlin
Zivame - Refund not done Closed
I have placed order just today but then i forgot to add one item so i cancelled it, it was prepaid so this zivame shopping site refunded it in zcoins which disappeared as soon as i tried to place another order. I have requested them to refund m...
May 25, 2020 by Rupal Sharma
Zivame - Refund not provided Open
I ordered from Zivame on **nd March and the product was cancelled before delivery. I still haven't received my refund and they say the shipment hasn't reached to them. I had enquired bluedart and they confirmed taht the shipment is handed ove...
May 21, 2020 by Shari Krishna
Zivame - Refund not done Closed
I had cancelled my order and requested for amount refund of ****z coins to my bank account. I have even sent my bank details. But still no refund has been done and customer care number will be either busy or shut for the day. Please help me get...
May 19, 2020 by Komala
Zivame - Zcoins disappeared Closed
I was assigned *** zcoins after my first purchase with Ziwame. Today I was looking to place another order. I appled my zcoins and went to the payment but for some reason the transaction failed and I was redirected to the order screen. I checked...
Feb 07, 2020 by Riya Patel
Zivame - Cheated by Zivame and refund not done Closed
Had worst experience of online shopping with Zivame for getting refund in bank account. Followed up multiple times for returning item for order no - ******** but the items are still not picked. Every time got the response that it will in ** hou...
Nov 27, 2019 by Anju Prasad
Zivame - Refund is not reflected in Account Closed
I have returned *product i. e. Zelocity skin fit legging order no. ******** from zivame site in the month of September.But the refund is not received by me. I have called them multiple times but no positive response . Also I had explained my is...
Nov 25, 2019 by Madhu
Zivame - Return not picked up Closed
I raised a request for return of a product and even after longtime .It was not picked up by anyone .This is fraud as they are not following their return policy which is stated on their website and app. ...
Oct 30, 2019 by Anupama Pawar
Zivame - Zivame zcoins frauds Closed
On **th oct ****, i ordered from zivame and returned it. i need my money back into my bank account but i got my money in my zcoins account. Today zcoins are expired.. this is not right .. this is a fraud.. i need my money back into my bank acco...
Oct 23, 2019 by anu dabla
Zivame - Refund not received Open
I have sent them bank details, I have sent them attached bank statement also ...they have received the defected products but have not refunded the amount...
Sep 22, 2019 by Nikita Gandhi
Zivame - Wrong Product delivered : Delivery Issue Open
With Reference to Order No. ******** ; Order Date: ** /**/**** ; Invoice No. PSI/****/******* delivered on ** the September **** during evening time at Lucknow.The Delivery done by executive was hilarious because of the wrong product present in...
Sep 15, 2019 by P Singh
Zivame - Reimbursement not yet done Closed
The myntra guy has collected the product but dint updated it. Due to which the reimbursement is not yet done. Everytime I call myntra they just fix up a date for product to be collected. Which is already done. Catch hold of the guy who has not ...
Jul 21, 2019 by Aishwarya G Patil
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