Zivame
- Refund not processed Open
Soma Mani filed this complaint against Zivame on Jun 26, 2020
It's a prepaid order which I made and the order no: # ********. For fast * months I have been meticulously following up for a refund, team Zivame keeps informing me that they need ** working ours to refund or sometimes they say they will discuss with internal team and process it within ** hours. Which never happened and * months gone by yet no progress. They have suspended their phone lines too. Please help they are fraudsters and cheating the customers. If this is the case we cannot trust online shopping portals.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Zivame
Resolved
Frustrated? File a Complaint
Pepperfry
"My two years of blood and sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice from your side. Thank you!"
Sachin A Rosario
Related Complaints
Zivame - Zcoins expiry issue Closed
I have placed a order in zivame.I purchased lingerie and later on due to size issue I returned the order on ** sep **** . I have made payment from my bank account and they refunded my money in the form of zcoins .Now when I checked my zCoins to...
Mar 26, 2024 by Neha Parveen
Zivame - Zivame refund is pending Closed
I have self shipped a few items to Zivame (order no *********) on Dec **th, ****. So far they have not issued the refund. The customer care is a waste They give a timeline of *-* working days every single time. I have got a mail confirmation th...
Feb 20, 2024 by zubi
Zivame - Not received refund from zivame Closed
I ordered four items on **th Dec and I cancelled it two days later when they notified me that one of the products was not in stock. So I cancelled the entire order. But since then it has been more than two months but they haven’t refunded the...
Feb 19, 2024 by Navya Mishra
Zivame - My refund is not initiated yet before 25 days i placed the order Closed
Refund not initiated yet zivame is fraud company I ordered * product on * January and return on * January they dont give refund yet ** days are completed ...
Jan 25, 2024 by Shrasti Katiyar
Zivame - Refund not processed Closed
The refund for my order is not processed since a month. I have followed up * times and every time the standard response is "ma'am pls wait for *-* working days" Like shameless machines they would not even bother to update the customer unless y...
Jan 24, 2024 by Pallavi Singh