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Zivame
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Zivame?
If you are not satisfied with Zivame, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Zivame and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Zivame
But before filing a complaint, you should
a. Contact the customer support of Zivame first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Zivame
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Zivame - Zcoin issue Open
I had **** z coins into my account and it got disappeared all of sudden . I returned some product and Zivame refund it as a zcoin first of all and now it said that zcoin expired . I have my account and it was y money not something Zivame gave m...
Jun 29, 2022 by Kavita
Zivame - Refund not received more than a month Open
More than a month have been passed, but they have not refund my amount of rs. ***, I have given bank details still, they are not refunding the amount. I send them emails regarding and tweets regarding the same, but they are making excuses again...
Jun 23, 2022 by Kavita Rawat
Zivame - Package not delivered Closed
I haven’t received this product. Pls cancel the order & refund the amount. There was an issue with the address ...
May 08, 2022 by Chitra Mehra
Zivame - Zcoins disappeared lost 2444 Rs Closed
I had *zcoins as I returned few products from zivame. Today when I am placing an order, suddenly transaction failed and screen returned to place order and my zcoins are lost to zero. Please help in getting my money (zcoins) refund....
Apr 26, 2022 by Pallapu Keerthi
Zivame - Refund not credited Open
I have ordered * products from Zivame which costed me Rs. ****/-. But, even after returning there complete package they have not refunded my complete amount of Rs ****/- instead they just returned Rs.****/-. I am attaching follow up Pdf where t...
Apr 16, 2022 by Shubhi Aggarwal
Zivame - Zivame Account hacked Closed
My zivame account has been used by someone name Jaydev from Punjab. He has placed multiple orders from my account using my zcoins as well as my paytm wallet balance. This has been done on *th and *th jan...
Jan 07, 2022 by Ekta jajodia
Zivame - Amount debited but order not placed Closed
I I have placed an order in Zivame site on **-**-**** for the amount Rs.****.** ,but after placing the order the status shows "cancelled" and the amount got deducted from my bank account. Later I tried to contact their customer care to check ...
Jan 04, 2022 by Divya Rodger
Zivame - Z coins were debited without purchase Open
I had **** + z coins in my zivame account. It was my money from my refunds. Zivame never refund the money to the bank account. I tried a transaction which was failed. And when I tried to place the order again, all my zcoin balance was gone. ...
Dec 12, 2021 by Niranjana
Zivame - Zcoins not received nor the refund Closed
I have ordered from zivame site with order number with order number *********. This is my first purchase from this site. They assure me to give zcoins in return but nor the give me coins not my refund. I want refund from them. I don't want to s...
Dec 07, 2021 by Kalpana kundu
Zivame - I haven t received my order Closed
my order date is * November my timeing is **.**am my addressed lig c ** kabira apparatment teela jamal pura near shipping centre bhopal i haven't received my order item name bra order id ********...
Dec 03, 2021 by manju
Zivame - Zivame zcoins zero after failed transaction Closed
I had ***zcoins in my zivame account which I had received as a refund when I had returned one of my earlier purchases. Today, I tried to make a purchase in zivame, but unfortunately I had to cancel transaction as one of the products was out ...
Nov 28, 2021 by Komal Adnani
Zivame - Refund Closed
.My friend placed an order in zivami (Cash on delivery order of rupees ***). On the day of arrival of the order she was busy , so I went on her behalf to take the order.The delivery boy gave me to scan a code on goggle pay.Through this code of ...
Nov 22, 2021 by Dhanya Hazarika
Zivame - Package not delivered online payment done Closed
Package was delivered to wrong address of pune and new address has been updated to zivami app and even delivery boy, he said he has return the package to office and it will be delivered to my new adress as i can see in app that i shows delivere...
Oct 27, 2021 by Rita Sushil Shil
Zivame - disappeared without placing order Closed
Hello, I got my zcoins of *** in my zivame wallet. I placed an order but due to few product my transaction was declined within * mins I tried to place order for different product. Now showing as *zcoins. Reached customer care through ...
Oct 13, 2021 by Deepthi varma
Zivame - No product delivered no refund fraudster zivame Open
Ordered *products from zivame on **th june, got massage that product has been successfully delivered on **th of july. I raised a complain immediately that I didnt receive any product and the executive asked me to wait for **hrs and told me ther...
Sep 19, 2021 by Jumme koyu
Zivame - Zcoin Balance disappered Closed
I have ordered some products but i was not delivered so the amount was credited to my Zivame Wallet . and today I decided to use those coins but the transaction was failed and suddenly after that my coins balance was showing nil. Even though th...
Sep 12, 2021 by Palak
Zivame - Continuous postponement of exchange date Open
I bought a product from zivame which I realised was a little smaller than what I should have ordered and so I wanted to exchange that product with the correct size. I requested for exchange which was supposed to happen on *st September. Then it...
Sep 04, 2021 by Archi
Zivame - Package not delivered and got massage that its delivered successfully Closed
So i ordered *items and pain **** rupees on **th june ****. It was expected to be delivered by **th of july and I got the massage that my order is successfully delivered but i didn't received any product. I have complained many times but they s...
Aug 19, 2021 by Jumme koyu
Zivame - Zivame account Hacked Closed
My Zivame account got hacked and items were purchased using my existing Zcoins. The items were purchased by a Ms bhavya g, of prem ganga chs kasturba road, mulund west, MUMBAI - ******, Maharashtra The items cannot even be cancelled . I lo...
Aug 10, 2021 by vaishnavi
Zivame - My zcoins just got disappeared Open
I was assigned *** zcoins after my first purchase with Ziwame. Today I was looking to place another order. I appled my zcoins and went to the payment but for some reason the transaction failed and I was redirected to the order screen. I checked...
Aug 07, 2021 by Parnika samdani
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