Zivame
- Cheated by Zivame and refund not done Closed
Anju Prasad filed this complaint against Zivame on Nov 27, 2019
Had worst experience of online shopping with Zivame for getting refund in bank account. Followed up multiple times for returning item for order no - ******** but the items are still not picked. Every time got the response that it will in ** hours but never done. Sent an email ( request id : *******) only to get response that you had a conversation with customer care so it is resolved though it was never resolved. Few fishy thing about this website: *. They don't let you initiate refund in bank account from the website and you have to call to do so ( making the process difficult for customers for taking the money back). *. Words are not put in actions , always say the concern will be resolved but you wait and wait and wait more. *. Don't let you post the concern on their page and hide it ( doubtful intentions). Drop fake messages and mails that we tried to reach you but never contact you for your concern. Think **** times before using the website.
- the request was raised to refund the amount in bank account.
- Later on they mentioned that they credited zcoins but its not there on their website
- when i called to ask they disconnected the call
- so the money is lost because of these cheaters.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
Zivame
Resolved
Frustrated? File a Complaint
Robu.in
"The company received the Legal notice and called me up to settle. They agreed to refund the amount. I thank Voxya for helping me resolve this issue."
Vijayasimha Ajarananda
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