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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Myntra Company?
If you are not satisfied with Myntra Company, file a complaint now:
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4. Get refund / replacement / damages from Myntra Company
But before filing a complaint, you should
a. Contact the customer support of Myntra Company first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Myntra Company - Delivered two times used product Open
I was ordered a fastsract watch to give gift to my friend birthday. After waiting five days they were delivered the item. But the item which got is used product. After that I put a return request but second time also they delivered used product...
Oct 16, 2019 by Aravind
Myntra Company - Package not delivered Open
I want order to be delivered at the same place.The order is not delivered and returned to the origin. Order no.*******-*******-*******...
Oct 09, 2019 by Shailee swastik
Myntra Company - Wrong product sent and they are not accepting it Closed
I have ordered a vero moda jumpsuit,but I have gotten a cheap quality dress that is totally different. Myntra courier boy denied to take that order and they told me to talk to myntra customer care but my’ Customer care not responding my call ...
Sep 20, 2019 by Deepa mishra
Myntra Company - Partial product was delivered Open
I have a ordered a Blink Go Aqua black fintness tracking watch. They delivered wrong product and accepted return. And I again ordered for same product and now they delivered unsealed and missing product this time. I have raised complaint with M...
Aug 21, 2019 by Satya Saran
Myntra Company - Package Not Delivered Closed
I had ordered * t-shirts of Roadster on the **th August Sunday and it showed that it will be delivered on the **th August Friday so i confirmed the order because i had to gift it to my friend who is leaving today on **th August Sunday for Canad...
Aug 18, 2019 by Sujan Patel
Myntra Company - Package not delivered even after filling complaint 3rd time Closed
I placed my order on **th of July * tshirts one.of roadster and another of Moda rapido.the delivery date was **th July and today is *th aug till yet I haven't received my order.I registered my complaint too * times but still they are not helpin...
Aug 05, 2019 by Prateek Motwani
Myntra Company - No return and refund updates Closed
I purchased a wall clock from ***store clocks on */*/** worth Rs.****/-. I want to return it since it is not worth it. Despite many efforts I couldn’t place a return request due to Myntra’s technical issues. Finally I was able place return ...
Aug 04, 2019 by Payal Palit
Myntra Company - Item is not returned Closed
Hi, I purchased a jegging from myntra that was delivered to me on **th June ****. But it was not worth the product. So I create a return request for that item. But when the pickup boy come for the pick up the item he said that it was used item...
Jul 24, 2019 by Alka Gupta
Myntra Company - Different and fake product delivered Open
I had ordered FOSSIL SILVER TONED SMARTWATCH ON MYNTRA and received a different fake product, it is a fraud by myntra and after *** hours of their investigation their reply was "YOUR CLAIM HASBEEN DECLINED FROM OUR END", and the seller name is ...
Jun 18, 2019 by prajwal savalgi
Myntra Company - My myntra id is locked Open
My account is not opening, and when i attempting to open, it is telling that your account is locked, contact customer care.. Please look into the matter and take action asap.. This is really not the way from this big company name.. Please s...
Jun 11, 2019 by Sheenam
Myntra Company - Received damaged product and myntra is not resolving the issue Open
I received one damaged jacket from myntra and updated them on the same very day through email. Have called them more than ** times and none of the time they have responded satisfactorly. Customer service is pathetic. They are harrassing the cu...
Jan 19, 2019 by Shweta
Myntra Company - False package delivered Open
Hi Team, I have been constantly using Myntra for my shopping but recently an incident has raised trust issues on this firm. My friend ordered a gift for me , boult earphones but when I opened the package there were no earphones. I rais...
Jan 01, 2019 by Amarjeet singh soie
Myntra Company - I received a completely wrong product Open
I was delivered a completely wrong product by myntra. I ordered a blue colour product and the delivered brown colour. Then I opted for an exchange and when delivery guy came after * days he told that this is a wrong product. Than I contacted cu...
Jun 21, 2018 by Dhairya Desai
Myntra Company - Cheating a consumer on the name of discounts Open
i purchased my product (Converse Unisex Navy Sneakers) for Rs **** and no tax etc was mentioned to be paid besides it. but at the time of delivery they charged me Rs **** taking *** rupees in the name of tax which was never mentioned earlier...
Jun 11, 2018 by Irshad Maajid Taily
Myntra Company - Complaint against myntra Open
Sir, * .I am gurpreet kaur R/o # **, salaria vihar, urban estate phase *, patiala. I bought a wrist watch " fossil men black analogue watch FS***** size: one size.( photo attached) for rupees ****.** on **july ****. The order no of this w...
Sep 12, 2017 by gurpreet kaur
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