Complaint against myntra Open
Posted on: Sep 12, 2017
Complaint filed against: Myntra Company
1 .I am gurpreet kaur R/o # 78, salaria vihar, urban estate phase 1, patiala. I bought a wrist watch " fossil men black analogue watch FS53051 size: one size.( photo attached) for rupees 8995.00 on 23july 2017. The order no of this watch is; 1052688-4343074-8546903.
2 . I sent this sealed box of watch to my husband at canada. But when he opened it he found it defected. He returned back this watch to me.
3 . I made a complaint about this defected watch to the concerned authorities of 'MYNTRA' on their e-mail address on 21 Aug 2017. There reply is attached here with. (Photo)
4. I contacted on their custmor care numbers three times on 30 Aug 2017 and on 07sept 2017. They have totally refused to take back this defected watch.
5. I code the rules and regulations of the MYNTRA "please note: you can not return or exchange this as the 30 days return period has expired(?)" Photo attached. Where as I bought this watch on 23 july 2017 which was delivered to me on 25 july 2017 and I made my complaint on 21 Aug 2017. Thus, the period of complaint is within the 30 days.
6. There for you are requested to please accept my complaint to pursue my case further to direct the MYNTRA to take back this defected watch and refund back the amount (Rs.8995.00) to me.
I shall be highly indebited to you.
Resolution Demanded: Get refund or credit for your purchase
Complaint filed by: gurpreet kaur