File a Complaint against Myntra Company
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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Case Details
Personal Info
Resolution
Myntra Company - Half of ordered items were missing Open
I ordered * items on myntra, out of which * items had delivered and * items were missing and they collected the entire bill amount. When I raised a complaint and refund about the missing items they just declined my complaint and they didn't ref...
Sep 28, 2020 by Chanthu S Krishnan
Myntra Company - Exchange not possible Closed
I ordered * sweatshirts from Myntra, after receiving my product i mistakenly collected the insider points and the size of the sweatshirts was smaller and i requested to myntra to kindly "exchange" the size, i called them * times, tweeted * time...
Aug 19, 2020 by Sandeep Freddy
Myntra Company - Product returned but refund not done Closed
The product delivered was sub standard so immediate refund was posted without even opening the product fully, next day the Myntra pick up boy came checked and collected the refund packet, but after sometime they say that the price tag is missin...
Aug 07, 2020 by Manish kumar Tiwari
Myntra Company - Incorrect item delivered by Myntra Closed
I had ordered a H&M jeans from Myntra but they had delivered joggers for *-* year old kid. So, I had filed a complaint and demanded a refund plus return request on ** July ****. But they didn't respond and told me to wait till ** July ****. Sti...
Jul 28, 2020 by JASMINE SHARMA
Myntra Company - Missing Product Closed
I ordered a "Vishudh Women Teal & Gold-Toned Self Design Kurta with Trousers" pertaining to the order number *******-*******-*******, on **th june ****, the ordered has been delivered on **th june ****, but received only trouser in packet, kurt...
Jul 16, 2020 by Ayesha Parveen
Myntra Company - Refund not received Open
I have ordered few products from Myntra, I kept few and returned * because fit was not proper . After so many calls, complains and mail I have received *refund but still my one refund is pending of worth ***/- order I’d is *******-*******-***...
Jul 11, 2020 by Shivani singh
Myntra Company - Refund not received Open
I have ordered few clothes from Myntra , I kept few and returned * clothes as the fit was not proper. I am refunds are initiated but I have not received any money in my account. I had so many called with the customer care team also I have share...
Jul 06, 2020 by Shivani singh
Myntra Company - Refund request for wrong different item Closed
I've placed for an order for PUMA Men Navy blue G. Vilas IDP Shoe of size **UK on ** June and to my surprise received an used Men Fila Black shoe of Size *UK on ** June. I've immediately requested for return stating that ive received a wrong / ...
Jun 27, 2020 by Sudhakar Vupparapalli
Myntra Company - Package not delivered Open
I have ordered Calvin Klein Underwear Women Pink Seamless Solid Hipster Briefs F****AD*NT, but i didn't receive my order at all. Just status got updated to delivered. I didn't receive any message of pin prior or didn't even got call from del...
Jun 17, 2020 by Mamatha
Myntra Company - Refund not received Open
I ordered nike women blue running shoes at my hometown Yamunanagar haryana and I received wrong shoes on *nd june.The shoe was totally different in terms of size color and design I asked for return and they picked up my order on *rd June. I ask...
Jun 14, 2020 by Deep shikha
Hello, I had ordered Philips trimmer which I later asked them to cancel even before it was delivered but Myntra did not listen to me and delivered it purposely and now the item sent does not even work. This is an expensive item and they are pur...
May 12, 2020 by Seema Joshi
Myntra Company - Not able to return goods purchased before lockdown Open
I have purchased ** items drom Myntra for my daughter before lockdown and got delivery on ** March **** but as on **nd March lockdown started every website was closed for returning but now I HV tried to contact them through chat to know the pro...
Apr 26, 2020 by Monika jain
Myntra Company - They just permanently locked my account Open
I was a loyal customer of myntra from since ages, three days back I gotta know that they have locked my account stating I haven't complied to their user rules, their customer care I tell you is THE worst. I recently had alot of returns made and...
Mar 22, 2020 by Anjana Sidharthan
Myntra Company - Fraud Closed
Dear sir, This is regarding the shirt I ordered online at Myntra. I have not received the product but there site says it's delivered and now they are not ready to refund my money. I feel cheated and I need your help on this. Thank you, ...
Mar 06, 2020 by Asadullah khan
Myntra Company - Wrogn product deliver Closed
I was ordered *products on myntra (adidas running t shirt,Luis Phillip Jean's and Luis Phillip t shirt) and it delivered me on **th December ****,I was giving them total ****. When I opened the seal there was a wrong black jeans in it so I comp...
Jan 25, 2020 by Sandeep das
Myntra Company - Package not delivered Closed
I ordered a kurtha from Myntra which was supposed to deliver by **th of jan. Even after frequent followups there is no response from the customer care department. The delivery person never contacted me and myntra was saying I denied the order. ...
Jan 21, 2020 by Prudhwica
Myntra Company - Items not delivered Closed
I have ordered * kurtas on Myntra. I got message that they are delivered. But they are not delivered. I am not aware that it should bought into notice within * days. After * days I complained. But Myntra said it cannot do after * days. I am out...
Jan 10, 2020 by Anusha
Myntra Company - I cheated by sending only half of my order Closed
Order id *******-*******-*******I ordered sangria Kurt a set.but received only Kurta without palazzo.when requested they took the complaint and after * days they closed saying its been sent.I lost money here I have got only kurta without palazz...
Jan 07, 2020 by Swapna jr
Myntra Company - Return request declined citing quality issues despite there being none Open
Myntra order no.: *******-*******-******* Issue: Return request declined for an unused/undamaged Adidas sports shoe. The reason cited was a failed quality check. But I haven't worn the shoes simply because there are fitment issues and it's i...
Oct 27, 2019 by Apoorv Toppo
Myntra Company - Cancellation of Order and not refunding the amount Open
They have deduced the amount of the two items then when I checked "My Orders" nothing appeared. And my Balance was deducted. I have Mini Statement of the transaction. And when I called their helpline number they are saying the amount didn't wen...
Oct 20, 2019 by Manav Protim Buragohain
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