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Make my trip
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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Make my trip - Promised services not received Closed
We had booked * rooms in a hotel named Golden Wave at Puri through MMT and while booking it showed sea facing rooms (screenshot attached as file no *) , when we reached the property we found that a construction was going on just beside the prop...
Dec 19, 2022 by ANUP GUPTA
Make my trip - Refund not made on cancelled booking Open
Due to technical issues, Flight SQ-** was delayed **+ hours by Singapore Airlines. This disrupted my entire travel plans, so I had to cancel. Called Makemytrip for cancellation & refund on Nov **th, **** as soon as I was informed by Singapore...
Dec 14, 2022 by Murali Kumar Singamsetty
Make my trip - Not refunded train ticket amount Closed
Dear Sir/Ma'am, I have booked a train ticket from makemytrip, but the train got cancelled. Indian railways already refunded my amount. I have not received my amount back till date, I complained to make my trip but there is no response on ...
Nov 26, 2022 by Noorul Islam
Make my trip - Make my trip flight ticket cancellation fraudsNo Refund Open
Worst experience ever using MMT, I have booked my flight ticket from Pune to Delhi for * Nov****, And from *th (** Hrs before of flight) onward I am trying to cancel my ticket with * cancellation fees as per policy. Neither am I able to canc...
Nov 19, 2022 by Neeraj sharma
Make my trip - Airline refund through make my trip Open
With utmost dissatisfaction, I am writing this with complaint on refund services. Indigo cancelled its flight as per the details attached so I was asked to cancel the flight which I did on ** Oct **** and still awaiting for refunds to be credit...
Nov 18, 2022 by Rahul Singh
Make my trip - Unfair Pricing on Hotel Booking on MakeMyTrip Open
Booking ID - NH************** PNR - ********** Hotel - Holiday Home Resort (Booking date - **th Nov ** - **th Nov ** -> * Persons ,* Night) I have made the hotel booking on MakeMyTrip app on **th Nov **** at *.** AM. The booking voucher is atta...
Nov 18, 2022 by Sudhindra Kini G
Make my trip - Convenience Fee charged for Flight cancelled by Airline Closed
I have been refunded for a cancelled Gofirst flight ticket without Convenience Fee. The flight has been cancelled by Airline itself and they have refunded the complete amount to MMT. But MMT has refunded me partially. They have not included the...
Nov 17, 2022 by Sneha Mishra
Make my trip - Ticket cancellation is taking more than 10 days Closed
Regarding booking id NU***************(Journey date **-Oct-****), I have cancelled my ticket on **-Oct-**** with the help of Customer care executive since I was not able to cancel it online. As per the discussion with Customer care executive Rs...
Oct 19, 2022 by Gajanan Thenge
Make my trip - Refund against the train ticket Open
I had booked train tickets from Makemytrip, but the train got cancelled by IRCTC, immediately I got a message on my whats up from Makemytrip that "your train has been cancelled by the Indian railway, Please do not cancel your ticket if your tra...
Oct 17, 2022 by Ashish Kumar
Make my trip - Extra money taken Open
I Sahil Virmani (MMT BLACK Elite member of MMT) with booking ID NL************* for package booking from Delhi to Maldives for period *-days & *-Night starting from **th Oct** to **th Oct**. Along with my wife Boski Malik for my “*st Marriage...
Oct 16, 2022 by Sahil virmani
Make my trip - Hotel Checkin denied issue Make My Trip Open
I booked hotel via makemytrip service for check-inn on **/**/**** Booking ID NH************** for stay at Park Inn By Radisson Goa Candolim. The total amount which was paid by me was Rs ****.** for * rooms in the above mentioned hotel (Park inn...
Oct 14, 2022 by MUDIT YADAV
Make my trip - Make My trip faulty hotel booking Open
The hotel booking for Ramada Alleppey - Holidays Collection is not confirmed by the hotel. Payment is already done. Now Make My Trip representatives are not responding. Complaint has been raised * days back. Reference No. *****************. The...
Oct 12, 2022 by SADANAND BHANDARKAR
Make my trip - Refund for cancelled booking Open
I had booked a Make My Trip flight (from Amritsar to Manila via Singapore) for travel on **th October ****. Flight details as under: TR*** Amritsar to Singapore on **th October **.** to **st October *.** am TR*** Singapore to Manila on *...
Oct 11, 2022 by Ajay Chawla
Make my trip - Travel booking changed without asking Open
I booked a family trip with MakeMyTrip to-fro Mumbai - Port Blair. Due to the airport closure, the return flight from Port Blair to Mumbai got canceled. The travel agent suggested extending the trip by * more days but due to professional commit...
Oct 08, 2022 by Surbhi Agrawal
I have booked * train tickets from Durg to LTT where IRCTC has cancelled its train. But till yet I did not get refund from MMT, its already been * week of cancellation....
Oct 07, 2022 by Liza Nayak
Make my trip - Refund not received Open
I have booked a bus from Patna to Jamshedpur for dated *st sep (MakeMyTrip E-Ticket for Booking ID NU***************). Bus operator told me that bus is cancelled hence I had to take a fresh ticket. I bought the ticket and travelled. I had been...
Oct 06, 2022 by Surendra Singh Manral
Make my trip - Money not refunded for hotel booking after cancellation Closed
I had a booking for a hotel in Bangkok for * nights(Grande Center Pointe Hotel-Ploenchit) oct*-*th **** for which initially the booking fee was only Rs* , as the last date to pay in full was approaching i attempted to make the entire balance ...
Oct 06, 2022 by Vimoha Bagla
Make my trip - Bus was Cancelled and the amount is not yet refunded to me Closed
Hello Team, I had booked an bus from Mumbai to Pune on **th August ****. The bus was cancelled by the driver but the amount is still not refunded back to me. I had booked the bus ticket from make my trip app and in app its shows the trip is ...
Sep 26, 2022 by Mukesh Shah
Make my trip - NonRefund of Cancelled PNR Closed
I had booked a railway ticket from MTC to DDN with PNR ********** through Make my Trip. I subsequently cancelled the same but I have to still receive my refund....
Sep 26, 2022 by ABHISHEK GARG
Make my trip - Make my trip not refunding my money Closed
I booked a bus from Mumbai to Bangalore on ** March **** of Sharma transport. They cancelled the bus and told me that the entire amount will be refunded.. i have spoken to them multiple times. They just keep forwarding mails to one another. I h...
Sep 18, 2022 by ehshan khan
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Questions about Make my trip
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How to contact Make my trip?
0124 462 8747
What is Make my trip office address?
8-1-400/61, 2nd Floor, Westfield Center, Delux Colony, Rethi Bowli, Tolichowki Main Road, Hyderabad
What is Make my trip customer care email?
service@makemytrip.com
Where to find Make my trip discount coupons?
Who is the Owner / CEO of Make my trip?
Rajesh Magow
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