File a Complaint against Indigo Airlines
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How to resolve Indigo Airlines complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Indigo Airlines?
If you are not satisfied with Indigo Airlines, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Indigo Airlines and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Indigo Airlines
But before filing a complaint, you should
a. Contact the customer support of Indigo Airlines first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Indigo Airlines
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Case Details
Personal Info
Resolution
Indigo Airlines - Baggage not delivered Closed
I was flying from Canada to cochin. Unfortunately my last flight was indigo airlines, they did not delivered my baggage and said that one of my checked in baggage is lost. They also said that the baggage is loaded from previous airport but it i...
May 05, 2023 by Frince
Indigo Airlines - Damaged Baggage Closed
Baggage damage by Indigo. Compensation offered by them of *,*** INR. But the customer care is now acting like it will be done and done and done. Made ***’s of calls....
Mar 25, 2023 by Shivangi
Indigo Airlines - Flight refund Open
The customer support employees of indigo are mentally harassing me. Indigo changed the timing of my flight and said that i am eligible for refund, but their refund link is not working. Since so many days i am asking them that plan B link is not...
Mar 20, 2023 by Yashaswi Gangwar
Indigo Airlines - Last minute Flight changes Closed
I had a flight from Chennai to Indore via Mumbai. Chennai to Mumbai at **.** and Mumbai to Indore at **.**. This would reach Indore at **.**. However, at * in the morning, I received a message informing that the flight from Chennai to Mumbai is...
Feb 11, 2023 by Adarsh Agrawal
Indigo Airlines - Not allowed to board Open
My flight was at *:** am from Hyderabad to Chennai on **th Jan'**. I did the web check-in in time and did not selected the seat. At the end of the web check-in process, "your boarding pass will be emailed to you before * hours of departure" was...
Jan 20, 2023 by TUHIN KUMAR
Indigo Airlines - Lost Luggage PNR Flight Open
Hi, My baggage has been missing for almost * weeks now. We were a group of ** people traveling from Port Blair to Hyderabad with a Layover of *hr in Bengaluru. We checked-in all our baggage in Port Blair and boarded both the Port Blair and B...
Dec 20, 2022 by Rafeeq Abdul Mohamme
Indigo Airlines - Fraud Closed
Company made me a job offer, After that asked me to give **** registration fee for online test and interview. After interview I was again asked to pay Rs **** for further process and also gave me the receipt of both these bills, After that agai...
Nov 25, 2022 by Tannu kumari
Indigo Airlines - Meal Not Provided Closed
Hi Team, In International travel from Doha to Mumbai, Meal was not provided, entertainment screen was not there in the aircraft. Multiple details are mentioned in flight ticket details were not provided....
Nov 16, 2022 by Saurabh Sabnani
Indigo Airlines - Rescheduling of the flight Open
The**:** pm flight from Dehradun to Calicut that was originally scheduled for that day's ** th of November has been changed.to *:** am. Our major goal in travelling is to attend the conference that will be conducted from **th November to ** t...
Nov 15, 2022 by Afshan pallikkalakathu
Indigo Airlines - Burnt by hot water on flight by hostess Closed
I had second-degree burns by air hostess not closing the boiling hot water cup she offered me. The airline admitted the mistake and promised me a voucher for a mere **** rupees but sent me a voucher for *** instead and left me in pain, no ice o...
Nov 10, 2022 by Gopika Dahanukar
Indigo Airlines - Theft in indigo flight checkin baggage PNR Open
It is to bring to your kind notice that my parents has taken flight from Patna to Pune on **th October. PNR No - KWSS*G During the journey, * luggage has been checked in at Patna airport which they got at Pune airport Flight was through Delhi...
Nov 02, 2022 by Saket Ranjan
Indigo Airlines - Negligence by Indigo Open
Indigo staff did not help me with any assistance at Bangkok Airport when I requested the boarding pass. There were ** minutes still remaining for the flight departure and they told that the flight has already left. Forcing me to buy another tic...
Nov 01, 2022 by Seema Dasila
Indigo Airlines - Harassment on excess baggage Open
I want to file a complaint against Indigo airlines regarding one incident where I was harassed by the Indigo staff on my recent travel from Kuala Lumpur-Chennai-Bhubaneswar on **-Oct-** with PNR-HVLK*B. At the check-in counter at Kuala Lump...
Oct 23, 2022 by Gyan Ranjan Pradhan
Indigo Airlines - Misleading and not providing invoice Open
The Indigo Airlines executive asked me to obtain my boarding pass from different counter mentioned that i will not be able to make it on time . After that said the boarding pass cannot be issued now and i have to change flight i was with senior...
Sep 25, 2022 by Sonia Rao
Indigo Airlines - Flight delay harassments at Indore airport Closed
Indigo flight from Indore to Bangalore got delayed and airline cited bad weather of Indore as the reason. All the other flights were operational, how come only Indore Bangalore flight is impacted? Airline people tried to be smart in covering t...
Jul 01, 2022 by Pankaj
Indigo Airlines - Flight cancellation Refund Open
I had cancelled my flight booking from Indigo(PNR : MMYG*Z) and on the page it shows that my refund is processed and payment is completed but I haven't received my money yet. ...
May 23, 2022 by Paarth Puri
Indigo Airlines - Full refund of my flight ticket on cancellation due to medical emergency Open
Sir I booked flight ticket from Mumbai to chennai for * passengers including me, GEETHA N AND MY HUSBAND AND DAUGHTER for vacation on **.*.**.But due to my leg fracture, we couldn't proceed.want to cancel and get full refund.wrote email with re...
May 22, 2022 by GEETHA N
Indigo Airlines - Refund not received Closed
I have booked etickets of Indigo flight through Amazon. After flight booking done I downloaded the Indigo App and there I booked my preferred seats and paid Rs **** through my own debit card, no agency or agent was involved in booking the seats...
May 11, 2022 by Sunita Kundu
Indigo Airlines - Denied Boarding Open
I was supposed to travel from Chennai to Doha on *th of March ****. It was not mandatory to take RT-PCR for infants below * years of age and so i didn't take one for my daughter. But Indigo denied boarding stating that it is mandatory. I had to...
May 09, 2022 by Michael Santhosh Thomas
Hi Voxya, Given below is a complaint mail sent by me, Bharti to Indigo on *th March @ *:**pm and till now I have not received any call or mail explaining the misdemeanor of the Inflight Cabin Crew that I have highlighted apart from a redundant...
Mar 10, 2022 by Bharti
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