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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Indigo Airlines?
If you are not satisfied with Indigo Airlines, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Indigo Airlines and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Indigo Airlines
But before filing a complaint, you should
a. Contact the customer support of Indigo Airlines first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Indigo Airlines - Check-in denied Closed
Today morning I had an Indigo Flight from Kolkata to Visakhapatnam at morning ****. When I queued upto check in for the flight at ****, the queue was already too long. I waited for another ** min for any final call outs for Visakhapatnam Flight...
Feb 14, 2018 by Swaraj Mohapatra
Indigo Airlines - Flight preponed Closed
This is regarding my indigo itinerary for PNR: QDN**T I have had a very terrible experience with the airlines. The flight was scheduled for *:** pm on **th December ****. The flight was rescheduled without any proper prior notice in time. I...
Jan 18, 2018 by Bhavya Dhamankar
Indigo Airlines - Flight missed due to unprofessional way of Indigo at Delhi Airport Closed
Flight Number *E****, Date *th Jan **** (New Delhi to Bhuvneshwar) Passenger Name: Praveen Kumar Gupta Flight was scheduled at *:** AM. I reached airport on time. Got my boarding pass within time. I was awaiting to catch the flight. I was...
Jan 12, 2018 by Praveen Kumar Gupta
Indigo Airlines - Handbag dimension trolley checked in and charged extra Closed
I was traveling from Kolkata to dibrugarh via indigo flight *E *** on **th Dec ****. I had ** kg check in luggage and a small trolley of specified dimensions to be carried as a cabin luggage. But at the Kolkata airport check in counter the indi...
Dec 29, 2017 by Srijan Sen
Indigo Airlines - Indigo looting senior citizens or disabled Open
On Nov-** I was traveling from kolkata to Mumbai with a senior citizen who needed wheelchair assistance. The airlines didn't provide any help instead left the flight *** early. They charged me Rs.**** to get us onto another flight although th...
Dec 07, 2017 by Suprakash Nandan
Indigo Airlines - Take Extra Money for Baggage Open
I was traveling *st time in airline Through indigo pnr abc**j dated **.**.**** from ahmedabad to trivendrum in my ticket i have ** kg baggage allowance included however at the time of boarding they can ask me to *** rs for extra baggage cost. ...
Nov 27, 2017 by JEKILPANCHOLI
Indigo Airlines - Loss of Time & Money Open
Flight Gate closed with announcing Final call even though security check in has done. All other Airlines are givning Final call before closing the gate. Only * Min delay has happend to reach Gate & hence missed the Flight & there by Important b...
Nov 14, 2017 by Swamy Satish
Indigo Airlines - Cancellation of Air ticket Closed
I have Booked an Airline ticket using PayTM platform. By an accident, Indigo Staff cancelled my tickets while we were on call and later claimed that it was done by an anonymous using their website. They are now asking me to track the IP address...
Oct 17, 2017 by Ishant Jain
Indigo Airlines - Rude nature of staff Closed
At Trivandrum domestic airport one of IndiGo staff, did not allow me to take boarding pass and luggage check in, even though I reached **min prior to scheduled departure time(*:**AM) (in ndiGo Itinerary you have clearly mentioned that Boarding ...
Oct 06, 2017 by suri
I n my husband had a booking from Jaipur to Goa (pnr- O*TJSV). But we couldn't board the flight. As we arrived to the airport i noticed my husband had some rash coming on his face so we went to the doctor to concern available at emergency room ...
Sep 17, 2017 by Aakrati
Indigo Airlines - Price charged very high though booked early Closed
Price have changed heavly...I booked a ticket of *th October **** Price have changed heavly...I booked a ticket of *th October **** for Ahmadabad to Chennai pnr no LHUK*U I booked for RS **** without baggage but now it's only rs**** Please h...
Aug 27, 2017 by Chandni jain
Indigo Airlines - Flight tickets cancelled with out any information Closed
My flight tickets were cancelled without any information and ni response paytm...
Jul 13, 2017 by Bharat Khandelwal
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