File a Complaint against Gtpl Broadband
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Gtpl Broadband?
If you are not satisfied with Gtpl Broadband, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Gtpl Broadband and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Gtpl Broadband
But before filing a complaint, you should
a. Contact the customer support of Gtpl Broadband first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Gtpl Broadband - GTPL Broadband Open
Hello, Respected. I've GTPL's ** MBPS plan. It's just almost a *.*-month customer relationship, I've called many times due to speed-related issues. Facing issues from day one. I've complaint also many times that received speed is *.** MBPS a...
Jul 24, 2020 by Pooja Trivedi
Gtpl Broadband - Service not provided Closed
Hello sir, I have purchased gtpl broadband * mobths ago for rs**** plan was **mbps unlimited for * year.But after installation the broadband is not working properly.In a week atleast it is not working for *-* days.customercare is not picking p...
Jul 13, 2020 by Ankit shah
Gtpl Broadband - GTPL broadband router installation work still not done Closed
I have subscribed for **Mbps plan of GTPL at ** June. I have paid the amount through netbanking on **th June. After * days the have installed the wire. When I asked, when router will be installed and configured. He said by tomorrow router conne...
Jul 10, 2020 by Dipesh thanki
Gtpl Broadband - Net speed problem gtpl has done fraud on speed Closed
the payment for the new broadband is collected from me on ** june ****. and the broadband is installed on ** june **** but the wire is not clipped yet and they are all spread in my house .. the speed which i opted and make payment is for ** mb...
Jun 17, 2020 by Tejasv goyal
Gtpl Broadband - Installation not done Open
I have already done my payment of my plan broadband date:- **/*/**** but no any technical person are visited or setup the the broadband .according to company rules it will happen in * to * days of setup the broadband in customer house.but it ...
Jun 09, 2020 by Kanani parth
Gtpl Broadband - Service not delivered Closed
I purchased gtpl broadband **mbps plan * year for **** rupee, first they said within * days the installation will be done then they came * week later I refused and asked for refund didn't give me refund said refund will take ** days. so I let ...
May 13, 2020 by Vihang desai
Gtpl Broadband - Installation Still not Done Closed
Hi There was call From GTPL broadband of Mr Amit (+************) dated ** April ****..regards broadband .I am Working in Private finance so internet is needy without internet my work suffer...So had understand the plan and Transfer money in GT...
May 08, 2020 by HARSHAD TRIBHOVANBHAI SHOBHANA BEN
Gtpl Broadband - Internet Speed Issues Closed
I have opted for **Mbps plan and i was getting like ** to **Mbps max speed in download and speed test checks even their technician came to home but was not able to fix it and said that speed are slow from their company end and its more then wee...
May 07, 2020 by Parth V
Gtpl Broadband - Internet not installed Open
I paid **** to Nayan for installation he said it will be done in *-* days , now when i called he said i am not from your area and your area senior is not installing cabling work at your property - until and unless he does the same I will not be...
May 07, 2020 by Krupali M Purohit
Gtpl Broadband - Poor internet service provided by Gtpl broadband Closed
Today , *th may **** , I complained to Gtpl Broadband for poor service for the *th time in the past one week . I am not receiving proper internet connectivity since the past two weeks. I am facing the issue of poor internet connectivity every h...
May 05, 2020 by Ashwin Sharma
Gtpl Broadband - For New Connection Closed
I booked GTPL on **th April. That guy told me we can install by next * days. And from last * days they told me till today night it will be installed but not. My company give me work from home I also give them promise that today night I got conn...
Apr 29, 2020 by Paras Sutariya
Gtpl Broadband - Gtpl not responding or solving the issue Open
gtpl is our internet provider from December **** and from that month I am facing the issue on frequent basis. Still I am being patient not complaining for that but currently due to covid** me and my wife are working from home and it has been * ...
Apr 20, 2020 by Pranjal Rakshit
Gtpl Broadband - Extreme delay in installation Closed
i had subscribed *month broadband connection from gtpl on **th march but its now going to be a month they still dont do installation. on speaking to customer support no satisfied answer from there side. also speak to there apellate authority th...
Apr 17, 2020 by rupal
Gtpl Broadband - Broadband complaint Open
I pay **** rs in GTPl agent but till date broadband connection is not done..& agent & customer care not responding.i call many time to agent bt agent bt pickup my phone... please help me. Arvind batham ********** Vadodara...
Mar 21, 2020 by arvind batham
Gtpl Broadband - GTPL IS A CHEATER Closed
I wanted to upgrade my speed for work. So I contacted gtpl customer care to enquire about the details. The CSR told me that once I make payment through online my speed will get upgraded within one hour. After paying the amount I waited for ** h...
Mar 13, 2020 by Vidhya Arumugam
Gtpl Broadband - Static IP and Fraud Promisses Open
I have Applied for Static IP and Paid the amount online, but no resolution or now no one is taking our calls for the same. They Put our company name and register Phone number wrongly. taken Money but no resolution. Please Help. ...
Mar 04, 2020 by Auro Interface Pvt Ltd
Gtpl Broadband - NET SERVICE Closed
I am Vipul Vaghasiya Reg Mobile No-********** I already Complained more Than ** times at GTPL customer care center, but my problem doesn't solved yet My plan is not over yet and Didn't required to renew till ** months about I didn't get...
Sep 22, 2019 by Vipul Vaghasiya
Gtpl Broadband - Installation and service issues Open
I recently requested connection for gtpl WiFi and it was worst experience. The service provider's name is Yogesh and he took payment on the same day I called him and promised to install WiFi in * days or maximum * days. It wasn't installed unt...
Aug 09, 2019 by Mukul
Gtpl Broadband - GTPL internet gets stopped after every 2 to 3 days and multiple times in a day Open
I have been a GTPL broadband customer for more than * years and still. At the time of new connection for a few months the internet was running quite good but after that every *th-*th day the internet got stopped working. All this continued till...
Jul 09, 2019 by Bhavin Vaghrechker
Gtpl Broadband - Internet Services Not Provided after taking 6 Month Amount. Open
I took the Gtpl fiber broadband connection in Jan ** , I paid * month package full amount . Internet worked for *-* month and after that it stopped working . I complained to gtpl several times , their technician comes after doing a lot of remin...
May 31, 2019 by Mahendra Salvi
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