- GTPL broadband router installation work still not done Closed
I have subscribed for **Mbps plan of GTPL at ** June. I have paid the amount through netbanking on **th June. After * days the have installed the wire. When I asked, when router will be installed and configured. He said by tomorrow router connection will also be done. after * days (**th June), I talked to person from which I have subscribed GRPL connection. He said will be done by * days. I again approched him after * days. He said that can you please talk to technical department. When reaching to Bopal office to explain my issue he said please talk to the person from whom you have subscribed broadband plan. Now that person stopped picking up the phone. It's now more than * week now they kept fooling everyone by telling that the router will be installed by * days.
On calling customer care, i didn't get satisfactory answer.
Are you brand?
Are you Lawyer?
Apology letter from company
"Within three days of registering my complaint, Airlines responded and arranged for the refund. I am grateful to Voxya for getting my problem solved."
* month se * mbps ka speed aa raha hai night me, or * week se bilkul net band hai....
Jan 08, 2021 by Sarvottam jogani
We have bought **mbps plan since * months and for any plan above ** Mbps company always provides fibre connection ,,,but technical head in my area named MEET , dint give us connection , also I was asking for fibre connection since * months , he...
Nov 25, 2020 by Angel patel
I had taken a connection on ** October but they didn't provided yet. If I am asking for refund they say mail us. But not provided refund yet....
Nov 05, 2020 by Avi Patel
GTPL broadband has been ignoring my support tickets for the past * months. The tickets are closed but no resolution is provided regarding my internet connectivity issue. Even after multiple visits to their main branch the issue is not solved....
Oct 19, 2020 by Anuj Upadhyay
Even after multiple complaints and visiting their main branch also i didnt get any result...
Sep 12, 2020 by vivek patel