- GTPL IS A CHEATER Closed
I wanted to upgrade my speed for work. So I contacted gtpl customer care to enquire about the details. The CSR told me that once I make payment through online my speed will get upgraded within one hour. After paying the amount I waited for ** hours. Nothing changed. I contacted support again. I was transferred * times and got hung up * times abruptly. I raised a complaint by email and the only answer I got was that my existing plan cannot be changed and I need to wait till *st of April to get it activated. I explained that my job is at stake because of this and I was promised call back which I didn't receive. I called in today and the answer is not possible and the guy hung up again!! This is the worst broadband service I ever had in my life. I want my amount to be refunded I raised a complaint as well but I'm pretty sure I won't get any response. I really want to raise a formal police complain on this please suggest me ways on how to do it.
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
"I spoke 20 times with the Cleartrip but the problem was not solved. But after sharing the social media campaign, they responded positively & refunded."
* month se * mbps ka speed aa raha hai night me, or * week se bilkul net band hai....
Jan 08, 2021 by Sarvottam jogani
We have bought **mbps plan since * months and for any plan above ** Mbps company always provides fibre connection ,,,but technical head in my area named MEET , dint give us connection , also I was asking for fibre connection since * months , he...
Nov 25, 2020 by Angel patel
I had taken a connection on ** October but they didn't provided yet. If I am asking for refund they say mail us. But not provided refund yet....
Nov 05, 2020 by Avi Patel
GTPL broadband has been ignoring my support tickets for the past * months. The tickets are closed but no resolution is provided regarding my internet connectivity issue. Even after multiple visits to their main branch the issue is not solved....
Oct 19, 2020 by Anuj Upadhyay
Even after multiple complaints and visiting their main branch also i didnt get any result...
Sep 12, 2020 by vivek patel