- GTPL internet gets stopped after every 2 to 3 days and multiple times in a day Open
I have been a GTPL broadband customer for more than * years and still. At the time of new connection for a few months the internet was running quite good but after that every *th-*th day the internet got stopped working. All this continued till my validity of ** months package. I had visited & complained to their Valsad office and also to customer care numerous time for every each new complaint, but none of the action had been taken till date nor any of their technicians visited. In ** months of the package in total, their internet was dead for more than * months. Also, they didn't provide me with the refund nor they extended my internet. Now, again I renewed their plan last month and the same situation facing now till date. It has been * days the internet has not been working and after every *-* days, the internet gets dead. They also didn't respond to my calls nor they send their technicians and also didn't allow to refund my money back. I am being mentally harassed with their service from more than * years and the same continues. GTPL has no value for their customers. I have never seen this level of pathetic poor customer support in my life.
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
"Number of times I tried to get a refund from OYO but they did not bother. But after I approached Voxya, they nicely handled the matter and I got my refund."
* month se * mbps ka speed aa raha hai night me, or * week se bilkul net band hai....
Jan 08, 2021 by Sarvottam jogani
We have bought **mbps plan since * months and for any plan above ** Mbps company always provides fibre connection ,,,but technical head in my area named MEET , dint give us connection , also I was asking for fibre connection since * months , he...
Nov 25, 2020 by Angel patel
I had taken a connection on ** October but they didn't provided yet. If I am asking for refund they say mail us. But not provided refund yet....
Nov 05, 2020 by Avi Patel
GTPL broadband has been ignoring my support tickets for the past * months. The tickets are closed but no resolution is provided regarding my internet connectivity issue. Even after multiple visits to their main branch the issue is not solved....
Oct 19, 2020 by Anuj Upadhyay
Even after multiple complaints and visiting their main branch also i didnt get any result...
Sep 12, 2020 by vivek patel