Excitel Broadband Private Limited
- No Customer support No internet Closed
I'm using this company for home broadband for a while now and I pay quarterly for the services but since my last quarter and current cycle my internet has be down for over a month with * customer support.
I received a call from a person who claimed to be excitel technical staff which came in my home and took the wifi adapter with him and said its broken his phone is switched off since he left I tried contacting the support but they have zero interest in helping me or they just don't care anymore if it works or not because I've already paid for the services.
I told them I'll file an official complaint against them they said *you can do whatever u want we do not have a refund policy*. I need my refund I don't want to use this company service anymore I'm tired of making complaints everyday for internet.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
"The Legal Notice is a very efficient tool to make large organizations listen to your complaint and respond sensibly. I have received a full refund for my order."
I've been a subscriber since * years my user ID is "ashish***c". This regarding my service experience since past * months and complaint #******* on My Excitel Portal. From the past *-* months I've been getting disconnections EVERY SINGLE DAY....
Oct 06, 2020 by Ashish Kotnala
Since last * days the internet is not working and the customer care is giving bluff that we are working on the issue and it will be solved shortly. Completely fraud company....
Sep 07, 2020 by Deepak jha
My broadband cable gets broken due to the construction work behind my home. I called the local executive and he asked me to file a complaint and assured it will be fixed by evening. But instead of fixing he handed me the call center number. ...
Sep 07, 2020 by Manish Chandra Upadhya
i am suffering from bad internet since ** days ..frequent disconnection and ping loss and zero internet during rain time. The main part is company is not listening to me they let go my complaint now its been ** days i am feeling so frustrated n...
Aug 30, 2020 by Utkarsh Sharma
Due to no service and complaint delayed I lost my ongoing project worth . This is happening all months once. I am totally fed up with this type of services....
Aug 22, 2020 by Sumit Kumar