File a Complaint against Agoda
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Agoda?
If you are not satisfied with Agoda, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Agoda and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Agoda
But before filing a complaint, you should
a. Contact the customer support of Agoda first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Agoda
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Legal Network
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Case Details
Personal Info
Resolution
Agoda - Hotel booking Closed
We booked a hotel in udaipur named Hotel Blu Orchid and that was non refundable but when we reached the hotel they told us that the total rooms available in hotel is only nine but it shows *** rooms in agoda website and that booking was not ref...
Aug 14, 2022 by Mehvish Ali
I had booked Hakuna Matata Holiday Homes Goa.(Entire Apartment), Goa, India on ** August **** through agoda platform and paid ****.**INR. But now on arrival at the property they say it is not booked. Owner calls me up and says the property was ...
Aug 14, 2022 by Navayshree K M
Agoda - The hotel denied me to check in after paid hotel charge on agoda Open
I book a hotel in agoda and paid the charge of hotel awadh kailash in gorakhpur when i reach the hotel they tell me that the company didn't pay my hotel charge so i denied you to check in in hotel. When i already paid *** rupees for hotel now ...
Aug 07, 2022 by Salman Ali
Agoda - Hotel related Closed
I booked a hotel from Agoda Hotel Manager denied check in now i want refund ...
Aug 04, 2022 by Tanvi agrawal
Agoda - Cancellation of Flight Closed
Today I book agoda flight form Skyscanner.com and my amount has been deducted of ****. also I received a message that my flight booking is not completed and I tried to make contact with agoda but I could not so I want my money back asap ...
Aug 01, 2022 by Manish Sharma
Agoda - Agoda booking showed breakfast and dinner but false Open
When we did our booking, it showed breakfast and dinner included. But confirmation received only shows breakfast. We did our booking and payment based on this. Please do the needful for refunding the promised offer. Sincerely Shabeer...
Aug 01, 2022 by Mohamed Shabeer
On *th July , I booked my flight ticket from Mangalore to Pune and paid the amount. Amount got debited from bank and Post payment confirmation from Agoda page showed: "Thank you for your Payment. This is your booking ID. An email confirmation ...
Jul 29, 2022 by Vasundhara Bissa
Agoda - Property charges double Closed
I have booked ky stay through Agoda and prepaid it before checking in. But when I reached the property they denied my check in and asked to pay extra charges almost double the price than the actual one, I tried contacting the Agoda customer sup...
Jul 27, 2022 by Veenapani
Agoda - Hotel room not given Closed
Book my hotel through Agoda done payment of **** Rs but hotel denied that they didn't recieved any booking from Agoda being a medical professionals they denied to gave me room at * Am i need my refund as soon as possible...
Jul 26, 2022 by Dr Abdul Minam
Agoda - Refund of hotel booking Closed
I did my hotel booking for le meridian goa and Rs *****/- got debited I got a confirmation mail from agoda with ref no ********* Unfortunately very next minute i got cancellation mail from agoda My money is debited from my bank However my ...
Jul 25, 2022 by Hiral Sarin
Agoda - Hotel booking Fake hotel Open
I have booked a Hotel Royal King in Nagercoil through Agoda website from **.**.**** to **.**.**** and my booking ID is *********. But to our surprise there is no hotel in the mentioned address and we got cheated. Mentioned phone number and em...
Jul 23, 2022 by Thennarasu
Dear Team, A room was booked on **th July **** with the hotel Collection O ***** and when reached the place the hotel management said there are no rooms available to the mentioned booking ID even though it was reserved and paid.We had a very b...
Jul 19, 2022 by Rohitha Murali
Actually we booked Deluxe room including breakfast at Gokulam Grand hotel Bangalore. From ** to ** th July for two nights. But yesterday as per Hotel authority information breakfast not included for us. . Please check and confirm for us. ...
Jul 17, 2022 by Shaija Sunil
Agoda - Payment deducted n ticket not received Open
Transaction completed but i have not received my ticket and payment (Rs.****) has been deducted from my account (a/c no ************) …please kindly see to it and give my payment back as soon as possible in my account.....
Jul 16, 2022 by Rishab Jain
Agoda - PROPERTY HOTEL AT CHENNAI DOES NOT EXIST Closed
Reference is made to booking Ref no ***************** in Agoda.com on ** July **** for hotel THE SHOLLING RESIDENCY, No **, IT-Express Way, Near IT Park, Sholinganallur, Old Mahabalipuram Road, Old Mahabalipuram Road & East Coast Road, Che...
Jul 15, 2022 by Sandipan
Agoda - Not able to cancel due to bug and no costumer service Closed
Placed a booking but soon after not able to cancel it Booking id is; ********* But due to glitch it's still showing earlier canceled booking detail....
Jul 13, 2022 by Kiran
Agoda - Amount is maximu Closed
Ibookedroomatpuribookingnonowas-*********paidfullpaymentsentbymail&conformedbutwhenIreached lodgeIwasshocked toherethepriceismaximum Iwashares&return company price is fakeIhavenoevidence, owner said Iinformcomany they will return money...
Jul 13, 2022 by Abhinna kumar jena
Agoda - Book AC room but not given Open
I book from agoda at a hotel in Delhi in paharganj the hotel name is Pinky villa on arrival to the hotel the staff was very rude and there said you will get non AC room I said I have more than AC room and I showed them my receipt of booking but...
Jul 12, 2022 by Navneet sawhney
Agoda - Cancellation and date change related issue Closed
Due to some medical issues try to change booking date from agoda app, this option is showing available. But when I try to do change date options, it's not working, showing not available. That's why already contact to hotel property they told to...
Jul 12, 2022 by Ayan sinha
Agoda - Missleading room details Closed
I booked a room in Lords in Dwarka. Pictures and details were given different with what we have booked. This is horrible and should not be entertained. Even cancellation not allowed....
Jul 10, 2022 by Vineet Mishra
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Questions about Agoda
Ask questions about Agoda and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Agoda?
What is Agoda office address?
Agoda's Indian address is
AGODA INTERNATIONAL INDIA PRIVATE LIMITED
2/F, Tower C, DLF Building no. 8,
Cyber City, DLF City II,
Sector 24, Gurgaon,
Haryana - 122002
What is Agoda customer care email?
biz@agoda.com
Where to find Agoda discount coupons?
Who is the Owner / CEO of Agoda?
John Brown is the Chief Executive Officer of Agoda
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