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Agoda
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How to resolve Agoda complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Agoda?
If you are not satisfied with Agoda, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Agoda and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Agoda
But before filing a complaint, you should
a. Contact the customer support of Agoda first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Actually we booked Deluxe room including breakfast at Gokulam Grand hotel Bangalore. From ** to ** th July for two nights. But yesterday as per Hotel authority information breakfast not included for us. . Please check and confirm for us. ...
Jul 17, 2022 by Shaija Sunil
Agoda - Payment deducted n ticket not received Open
Transaction completed but i have not received my ticket and payment (Rs.****) has been deducted from my account (a/c no ************) …please kindly see to it and give my payment back as soon as possible in my account.....
Jul 16, 2022 by Rishab Jain
Agoda - PROPERTY HOTEL AT CHENNAI DOES NOT EXIST Closed
Reference is made to booking Ref no ***************** in Agoda.com on ** July **** for hotel THE SHOLLING RESIDENCY, No **, IT-Express Way, Near IT Park, Sholinganallur, Old Mahabalipuram Road, Old Mahabalipuram Road & East Coast Road, Che...
Jul 15, 2022 by Sandipan
Agoda - Not able to cancel due to bug and no costumer service Closed
Placed a booking but soon after not able to cancel it Booking id is; ********* But due to glitch it's still showing earlier canceled booking detail....
Jul 13, 2022 by Kiran
Agoda - Amount is maximu Closed
Ibookedroomatpuribookingnonowas-*********paidfullpaymentsentbymail&conformedbutwhenIreached lodgeIwasshocked toherethepriceismaximum Iwashares&return company price is fakeIhavenoevidence, owner said Iinformcomany they will return money...
Jul 13, 2022 by Abhinna kumar jena
Agoda - Book AC room but not given Open
I book from agoda at a hotel in Delhi in paharganj the hotel name is Pinky villa on arrival to the hotel the staff was very rude and there said you will get non AC room I said I have more than AC room and I showed them my receipt of booking but...
Jul 12, 2022 by Navneet sawhney
Agoda - Cancellation and date change related issue Closed
Due to some medical issues try to change booking date from agoda app, this option is showing available. But when I try to do change date options, it's not working, showing not available. That's why already contact to hotel property they told to...
Jul 12, 2022 by Ayan sinha
Agoda - Missleading room details Closed
I booked a room in Lords in Dwarka. Pictures and details were given different with what we have booked. This is horrible and should not be entertained. Even cancellation not allowed....
Jul 10, 2022 by Vineet Mishra
Hi booked the hotel for Dwarka sea facing room in Lord’s in hotel but the room booked in Nepal. Due to misleading information I lost my **** rupees. Please refund my amp ASAP. ...
Jul 10, 2022 by Kirti Mishra
Agoda - Booking of hotel didn t get confirmed even after payment Closed
Some days ago I booked a hotel in bhopal through the agoda website. I made the payment and at that time the booking confirmation mail also came with all the booking details of the hotel. But when we reached the hotel the manager told us that th...
Jul 08, 2022 by Yashsavi Joshi
Agoda - Price of room Closed
I just booked a hotel room using agoda,for the very time I used it and I found it nice earlier but the time reached at hotel,I was shocked to hear that the price I was allured by was fake the actual amount is double of it.It literally fcked up ...
Jul 08, 2022 by Payal Chaudhary
Agoda - Money not refunded Closed
I booked a room in le ruche the prince hotel mysore for **th july ….. i had to book it on ** june but mistakenly i booked on july when i got to know I canceled the room on june **th … In agoda the status is showing refund completed but have...
Jul 05, 2022 by Farhaan
Agoda - Property in goa was booked and paid and was closed on arrival Closed
Hello, I had booked a room in agonda sunset resort in agonda beach south goa and already paid the money in advance. Upon arriving the property was closed and no one was there . Now I want my full refund and thr property owner hasn't initiated ...
Jul 05, 2022 by Sourav narayan koer
Agoda - Refund of last booking Closed
Hotel is not good they dnt give complementart breakfast to me , which is include in hotel bill Pleade return money...
Jul 03, 2022 by shubham saxena
Agoda - Charged double at hotel Closed
Hey sir, I have booked my room from agoda on * july in limited time offer for * july **** - * july **** and my booking id is ********* at amount of *** but when i reached my hotel oyo ***** hotel mannat they just denied and say we will not gi...
Jul 03, 2022 by Sourab rana
Agoda - Extra payment asked at hotel Closed
I booked the hotel oyo flagship ***** Splenor inn, electronic city, bangalore,. The booking ID is *********. I made the booking online from agoda website and made the payment. On arriving here, they are asking for more payment saying, they are...
Jul 02, 2022 by Himanshu kumar
Agoda - Agoda booking not being honoured by hotel Closed
Booking ID ********* Just wanted to bring to your notice that the hotel demanded extra RS **** from the guest saying that they will not honour the Agoda booking rate. Very disappointing as well as embarassing since this is is the first t...
Jul 02, 2022 by Narayana Balasubramanian
Agoda - Agoda scamming customers with misleading property pictures and details Open
We had booked a property from Agoda for a * night stay. When we arrived at the property, we were shocked to see the stark difference between the photographs on Agoda website and reality. Misleading Photos: The images uploaded on there websit...
Jul 02, 2022 by Nitya Gupta
Agoda - Wrong booking Closed
*st July I was booking the hotel at **pm for *nd July to *rd July, but ticket was booked for *st to *nd. It is by mistake, Just wanted to know how to contact agoda and get this resolved....
Jul 02, 2022 by Avinash Dubey
Agoda - Flight not booked but amount has been debited Closed
I booked a flight from Bangalore to Jabalpur for **th july. The amount has been debited but the ticket is not booked. I can share you with the screenshots as well. ...
Jul 01, 2022 by Shiksha Jaiswal
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Questions about Agoda
Ask questions about Agoda and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Agoda?
What is Agoda office address?
Agoda's Indian address is
AGODA INTERNATIONAL INDIA PRIVATE LIMITED
2/F, Tower C, DLF Building no. 8,
Cyber City, DLF City II,
Sector 24, Gurgaon,
Haryana - 122002
What is Agoda customer care email?
biz@agoda.com
Where to find Agoda discount coupons?
Who is the Owner / CEO of Agoda?
John Brown is the Chief Executive Officer of Agoda
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