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Agoda
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How to resolve Agoda complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Agoda?
If you are not satisfied with Agoda, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Agoda and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Agoda
But before filing a complaint, you should
a. Contact the customer support of Agoda first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Agoda
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Social Network
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Legal Network
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Agoda - Hotel room booking issue Open
I have booked a room in oyo ***** dream inn.. Which is from agoda.Com.. And hotel manager saying that i didn't confirm your booking.. It's a fraud. ...
May 27, 2022 by Masud sk
Agoda - Very bad room and very bad behaviour hotel staffs Open
What was showing at the time of booking our room was not given to the room and there was no facility in the room, which was the toilet of the room, all the water of Wuhan was failing on the floor of the toilet, even a glass of drinking water wa...
May 25, 2022 by Meenakshi Devi
Agoda - Full scam in name of hotel Open
I booked this hotel, the location on app was fake, the pictures were fake, rooms were toiled and unhygienic and the staff misbehaved too. It was a disgust. I'm moving forward with police Complaint against Agoda and hotel....
May 24, 2022 by Somesh Misra
Agoda - Booking not received Open
I booked hotel in goa and paid the price by citi bank credit card but I didn’t receive the booking by agoda. Even the hotel didn’t show the booking. Please solve my problem . i have faced harassment....
May 22, 2022 by Rajesh garg
Agoda - Over charged for room booking Open
Hi. I made a booking at hotel Corus in CP for May ** and the rate shown for the room was ****. The moment i confirmed the payment I was charged **** without intimating. Kindly confirm the reason of over charging. Anoop **********...
May 21, 2022 by Anoop Sood
Agoda - Refund has not been initiated Open
We booked the hotel through Agoda but the hotel manager was saying that their hotel is not listed on the website of Agoda. So, we won't be able to help and we already did our paid booking, after talking to the customer care number we were told ...
May 20, 2022 by Anjali Kumari
Agoda - Hotel asking for extra money Open
I did a booking online, and now hotel is saying that they want extra money as the fault is of Agoda....
May 18, 2022 by Rahul Bahal
Agoda - Room book Open
for booking id ******* * AC rooms for two days Monday to Wednesday * person Booking not acknowledged by hotel and money is lost Sushmita Biswas...
May 16, 2022 by Sushmita Biswas
Agoda - Money deducted twice for flight booking Open
I booked a flight from new delhi to mumbai on **th may, ****. The money was deducted on that day itself while booking. However the same amount of money was deducted on **th May , a day prior to my scheduled travel. Why was the money deducted tw...
May 16, 2022 by Riya
Agoda - Partial information mentioned Open
We booked a room from Agoda for * days hotel Shree kanha residency Allahabad, while time of Check in they didn’t allowed local ids this information was not present on application. We had a pathetic experience with Agoda .Need our money back ....
May 16, 2022 by Mini
Agoda - Paid for a Hotel Booking did nt get any further information and cannot contact Agoda Open
I had recently booked a Hotel Room from Agoda, giving them information like Names and email address. After the payment I got a screen stating the booking has been done and the booking confirmation has been sent to the mail address. No further...
May 11, 2022 by Sai Nikhil Kandagiri
Agoda - REFUND FOR CANCELLATION Open
We booked OYO **** Empire Suite, but once we reached the place the hotel was HIGHLY UNHYGIENIC, NOT CLEAN, UNSAFE for women, FOUL SMELLING, SUPER CRAMPED, NOT AT ALL HOW IT LOOKED IN THE PICTURES ON AGODA. The photos showed something entirely...
May 10, 2022 by Khushi Roopchandani
Agoda - Amount debited from bank and booking got cancelled Open
I and my friend visited goa on **rd March **** and wanted to book a room in riverside regency resort on **rd March **** from Agoda website. Agoda charged me ****rs for booking and money got debited but hotel people denied us for checkin by sayi...
May 09, 2022 by J Naveen Kumar
Agoda - Pre paid hotel booking denied Closed
I paid and booked hotel “goroomgo sunny hotel “ Digha, but the hotel owner said this is not their hotel and denied the booking. Now I am constantly trying to reach agoda customer care support but after saying they will connect to the custo...
May 06, 2022 by Soumi Dey
Agoda - Hotel not accepted my booking and did not give me chekin in their hotel Open
I booked an oyo hotel and its sucessfully booked nd i paid their whtaever amount but...when i visit at the property they said we cannot give u check in because ata this price they can't provide me room . They said its a oyo problm raised a comp...
May 06, 2022 by Ashish wankhede
Agoda - Money deducted without booking room Open
Dear sir, I tried to book room in Coimbatore in orbis hotal peelamedu. Payment process was done successfully and money debited from my credit card - ****.** rupees on **/**/**** morning **:** am. But at the end of the payment message came...
May 01, 2022 by Arun Kumar T
Agoda - Booking not showing at property after booking paid money Closed
Very pathetic service by you…!! Since i have booked hotel for stay, but when I visited at the property they don’t seen my booking, I tried very much to connect your team but no response received, at this stage (in emergency) i used to book ...
Apr 27, 2022 by Sagar shinde
Agoda - Money debited but no confirmation Closed
My money was debited but I didn't get any information for the same. ...
Apr 25, 2022 by Akshay Suri
Agoda - Booking has been canceled by agoda and no refund Closed
My booking ID ********* was canceled by Agoda stating that they had some technical errors. My amount of Rs ****/- has been deducted and the property was not available in the Imperial Grand hotel. Hence I need my refund back. ...
Apr 23, 2022 by Stefan Joshua
Agoda - Automatic date change after booking confirmation Closed
I had booked the hotel for tomorrow's date n made payment. After the payment was done, I got the confirmation for a different date all together, that got changed automatically. I just request to change the date of booking to **th April inste...
Apr 23, 2022 by Parul Hange
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Questions about Agoda
Ask questions about Agoda and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Agoda?
What is Agoda office address?
Agoda's Indian address is
AGODA INTERNATIONAL INDIA PRIVATE LIMITED
2/F, Tower C, DLF Building no. 8,
Cyber City, DLF City II,
Sector 24, Gurgaon,
Haryana - 122002
What is Agoda customer care email?
biz@agoda.com
Where to find Agoda discount coupons?
Who is the Owner / CEO of Agoda?
John Brown is the Chief Executive Officer of Agoda
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