File a Complaint against Agoda
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Agoda
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How to resolve Agoda complaints online
If you want to complain about a problem that relates to Agoda, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Agoda?
If you are not satisfied with Agoda, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Agoda and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Agoda
But before filing a complaint, you should
a. Contact the customer support of Agoda first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Agoda
Find the contact details of Agoda to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
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Social Network
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Business Network
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Legal Network
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Agoda - Money not refunded Open
I had booked a return airfare ticket from Agoda on **/**/**, my booking ID is *********. I didn’t got an confirmation for tickets immediately but an amount of ***** was deducted. I received an email after an hour saying only my return ticket...
Apr 01, 2023 by Pratik Sharma
Agoda - Agoda not giving refund Open
I have booking made through agoda,but hotel deny the reservation.So I have to made new booking from other travel app. So plz give me refund of this booking. Because I was unable to stay on agoda's booking. Hotel location-Ahmedabad,India Che...
Mar 28, 2023 by Shreyansh Bupkya
Agoda - Delay in refund refund denial Open
Booking ID ********* I have booked a hotel than canceled it within the policy. Still not received the refund ...it's customer care saying payment will not refund. Requested to help out to refund my payment . Regards Darsh darsh.in.vn...
Mar 23, 2023 by Darsh
Agoda - Cashback rewards not received as promised by Agoda Open
Hi, my name is Arunachalam. My email id - arun.sharp****@gmail.com. I booked Siloso Beach Resort Sentosa on *-Jan-**** and VGP Golden Beach Resort on **-Jan-****. I was promised for a Cashback Reward of Rs **,***.** after ** days from checkou...
Mar 21, 2023 by Arunachalam
I WAS BOOKED A HOTEL FOR OUR GUESTS ON DTD **/*/** FOR ONE DAY **/*/** TO **/*/** AT HOTEL FLORENCE RESIDENCY SECTOR * ROHINI NEAR ROHINI WEST METRO STATION AND PAID FULL AMOUNT THROUGH MY DEBIT CARD AND AGODA SEND ALL BOOKING DETAILS AND PAY...
Mar 17, 2023 by ANIL GUPTA
Agoda - Free Airport PickUp by Hotel Open
I have booking at Hotel Aircraft International at Mumbai from **-Mar-**** to *st (*N). Agoda website showed FREE AIRPORT PICK-UP. When I called the property, they said the Pick-up is chargeable at Rs. ***. This is a case of Unfair Practice. Pl...
Mar 15, 2023 by Ravi Sharma
Agoda - Fake Booking hotel room Open
Hotel booking made by me through agoda website @oyo townhouse ***, knowledge park * ,hotel is not showing any bookings from agoda. After that there is no response from agoda customer support, i was feeling harrassed at late night...
Mar 11, 2023 by ishu madan
Agoda - Agoda refund issue Closed
I have booked a hotel in Agoda and paid the amount using my rupay debt cad and Agoda has shown the payment is successful and told me to wait for confirmation but later the booking got cancelled.when I asked for refund they said that it will be ...
Mar 06, 2023 by Joepaul Vilsan
Agoda - Hotel booking failed Closed
Agoda confirmed my booking for Ginger Andheri hotel in Mumbai. I received double confirmation from Agoda for my * night stay at Mumbai on **th Feb and *st March night. To my surprise, when I reached Ginger Hotel in night, I was denied for the b...
Mar 06, 2023 by Jitin Bindlish
Agoda - Refund not received from Agod Open
I had booked flight via Agoda on **th December ********* . Subsequently cancelled this on Jan *th. STill I havent received refund from Agoda. - (Your flight booking has been confirmed Hi Neetu Kumar, Thank you for choosing Agoda. Pleas...
Mar 04, 2023 by Neetu
Agoda - Refund request for Booking id No Confirmation recd Open
I had booked an accomodation at Hotel SwathiSree Thiruvannamalai in Tamilnadu, India on ** Feb **** at **:**am. I did not receive any confirmation to my email id msaidtngo@gmail.com but an amt of Rs ****.** was deducted and credited to Paytm_Ag...
Mar 02, 2023 by M Saravanan
Agoda - Hotel booked not accepted by the property Open
I booked the hotel through Agoda and paid my payment online and got a booking confirmation receipt for the desired hotel. The hotel's name is Rockstar located in Kolkata, Park Circus. When I arrived at the property the property denied the booki...
Feb 28, 2023 by UJJAL PANDA
Agoda - Booking rejected by Hotel Open
The hotel has said that they have removed the tie-up with Agoda and already informed you few days ago. They said they didn't receive any booking amount from Agoda and they haven't let us go in the hotel and said they do not have any availabilit...
Feb 25, 2023 by Santosh Khatte
Agoda - Booking declined by hotel Closed
I made a booking online on agoda and paid online for my booking. When I went to hotel for check inn,hotel declined my booking and didn't give me room. My booking ID is *********, I have called many times but I haven't get my refund...
Feb 24, 2023 by Pankaj Pratibha
I have booked a hotel on agoda on ** Feb **** for *'night check in from ** Feb **** to ** Feb **** in hotel OYO Townhouse *** Royal Palms Hotel - Rose Collection. On the arrival at hotel on ** Feb ****, the hotel first have asked to wait and th...
Feb 24, 2023 by Vaibhav Gaggar
Agoda - Refund not received Open
Agoda Booking ID ********* Check in January **, **** check out **.**.****. Hotel: OYO ***** Admiral Suites City/Country or Region: New Delhi and NCR/India Arrival: January **, **** Departure: January **, **** On arrival to hotel the...
Feb 23, 2023 by Satish Dhasal
Agoda - Booking not confirmed but amount got debited Open
I booked a hotel from the Agoda app. After I made the payment my account got debited but the transaction showed was failed and my booking has not been confirmed....
Feb 22, 2023 by Dhruv Patwari
Agoda - Room booking confirmation not geven Open
I booked two rooms to stay in Shirdi at Hotel Sai Balaji between *th Feb ** and **th Feb ** and I paid the full amount on *th Feb. But I have not received any confirmation or receipt from AGODA. I mailed AGODA and to the Hotel several times but...
Feb 17, 2023 by Giridharan A M
Agoda - Did not get my refund Closed
I booked a hotel by making payment from my debit card through agoda but it was canceled from their side. They did not provide my refund amount after cancellation....
Feb 15, 2023 by Prem Rout
Agoda - Not refund Closed
i booked a room in coimbatore for * days, and paid the amount in advance to agoda on november. but the booking were cancelled last minute. but my cash not refunded till now. ...
Feb 06, 2023 by BALAKRISHNAN J
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Questions about Agoda
Ask questions about Agoda and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Agoda?
What is Agoda office address?
Agoda's Indian address is
AGODA INTERNATIONAL INDIA PRIVATE LIMITED
2/F, Tower C, DLF Building no. 8,
Cyber City, DLF City II,
Sector 24, Gurgaon,
Haryana - 122002
What is Agoda customer care email?
biz@agoda.com
Where to find Agoda discount coupons?
Who is the Owner / CEO of Agoda?
John Brown is the Chief Executive Officer of Agoda
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