Agoda - Payment successful but booking failed ^Open

I was booking hotel room through Agoda for which I paid using Google pay on **/**/****. The amount Rs. ****.** was deducted from my account towards the booking but the booking process did not advance and I did not get a booking ID. I am attachi...

Apr 20, 2021 by Kent Reji K

Agoda - Refund for cancelled trip ^Open

Dear sir/ma'am, I have been trying to reach out to Agoda customer services since day before yesterday i.e. ** Apr ** but their response system is very pathetic. Neither customer agent is available ever, neither they have responded back since...

Apr 10, 2021 by Madan Kanojiya

Agoda - I made booking on agoda payment deducted but booking not done ^Open

I made booking on agoda through trivago app my payment was deducted from my account but booking was not done it was rejected...

Apr 05, 2021 by Akshay pratap singh

Agoda - Amount charged but hotel owner denied for booking ^Open

I have took booking from agoda and money has been charged but hotel premises denied for the booking...

Apr 03, 2021 by Himanshu handa

Agoda - Payment deducted but no booking confirmation ^Closed

I booked a resort (The royalle assagao Resort Goa) through the site agoda.com on ** st March **** . I selected book now pay later option . The amount was deducted from the account and not recieved any confirmation mail for it....

Apr 01, 2021 by Vishnu Prasad K V

Agoda - Money deducted from my bank account twice but no confirmation from agoda on reservation ^Closed

I was trying to make an reservation from agoda but unfortunately the amount got deducted from my bank account and i did not receive any confirmation from agoda. I thought there might be some network congestion on my end so I again tried making...

Mar 30, 2021 by Pourush Gupta

Agoda - Hotel rejected room booking ^Open

I had booked Hotel golden peak *********. But upon entering Hotel they informed me they have no tie up with Agoda and Agoda has cheated me by taking booking amount. They asked * days for refund but it's almost * week now and no reply from the...

Mar 25, 2021 by Amith Hoysal Kiran

Agoda - Payment Deducted Booking not confirmed ^Open

I had booked a hotel in Tirupati on the Twenty-Third of March **** and the payment had been deducted but I haven't got a confirmation yet. The website doesn't allow to cancel the booking too which is unfair. With no customer support, a customer...

Mar 23, 2021 by R Shivaprasad Reddy

Agoda - Money deducted with no hotel confirmation ^Closed

I booked a hotel in dharmshala an hour ago and there has been no confirmation in message or mail about the hotel The money has been deducted from my account Date -**-**-**** Time- **:** Loss -**,***...

Mar 23, 2021 by Suprisha

Agoda - Amount debited from my account but booking not confirmed by Agoda ^Closed

I booked a hotel in Lemon tree amarante beach resort Goa through Agoda website but my booking got cancelled even after payment was debited from my Axis Bank account ! Booking details are as follows Name - Yashpal Manda Date of booking - ** Ma...

Mar 15, 2021 by Yashpal manda

Agoda - Hotel booking not done but amount deducted ^Open

I visited website showing hotel booking cost about ****/rs and I gave basic details and they asked debit card details and CVV I provided everything its started processing asking otp ,I entered otp also Then amount deducted but booking confirm...

Feb 24, 2021 by Vijayashree HP

Agoda - Conversion charges extra ^Closed

I booked hotel from Agoda website and they charge me in dollars and in card statement they sent **** rs extra. Chat not able to resolve my issue. I booked hotel for Neil Island. And I am not able to cancel my booking as well. Vivek Jain...

Feb 11, 2021 by Vivek Jain

Agoda - Booking not confirmed amount debited ^Closed

I have booked from Agoda and booking it not confirmed and amount is debited from my bank account. I used jaggawatdivyaraj@gmail.com at Agoda app. I am unable to contact them as there is no contact number there....

Jan 30, 2021 by Divya Raj chundawat

Agoda - Hotel Booking ^Closed

I have booked room at Nazri Resort Hotel in Goa for **th Feb **** stay. I gone for pay now option and amount from my debit card withdrawn. Rs. ****.**. I used dandgulepandit@gmail.com email at Agoda site. I unable to contact them as the......

Jan 30, 2021 by Pandit chandrakant Dandgule

Agoda - Amount debited from account but transaction failed ^Closed

I booked Hotel Clarks inn hampi from *the feb to *th feb i paid the necessary amount but the transaction failed due to technical error in agoda app the amount has been debited from my card but not yet received any confirmation nor any refund....

Jan 27, 2021 by Hrishikesh Gawali

Agoda - Money taken but no booking in Agoda app ^Closed

I have booked room at Hotel birj lodge in haridwar for **th Feb **** stay. I gone for pay now option and amount from my debit card withdrawn. Rs. ****.**. I used saravanan.change@gmail.com email at Agoda app. I unable to contact them as the...

Jan 27, 2021 by Saravanan

Agoda - Regarding COMPLAINT Booking Refrence No ^Closed

Dear Agoda Custome Care Executive, I booked a room through your website and booking refrence number was ********* & booking.com reservation number was ********** on **-**-** for * night and my room type was Delux Double room with balcony & s...

Jan 26, 2021 by DINKAR SHARMA

Agoda - I Book Hotel Room For 19 Jan 2021 I Book Hotel Room At 18 Jan 2021 With Booking Id And When I Via V ^Open

I Book Hotel Room For ** Jan **** .I Book Hotel Room At ** Jan **** With Booking Id ********* And When I Via Visit There Is No Show Any Booking And I Pay All Booking Amount. When I There Is No Booking Show So That Day I Immediately Book Other H...

Jan 25, 2021 by Kalpesh Vishe

Agoda - Agoda Fraud ^Open

As per my booking with booking ID ********, I had paid all the dues as suggested on the site which were around ****₹, on which I had confirmation of booking and also the paid receipt. I want to complaint that I was charged more for the booki...

Jan 24, 2021 by Rushikesh Vijay Kamble

Agoda - Money deducted and no confirmation of booking ^Closed

I tried to book hotel Mahadodhi Palace Puri . The money has been deducted but no confirmation of booking.I am not sure how i will receive back my money ....

Jan 22, 2021 by SOMNATH NIYOGI

Agoda - I book hotel room at 20 jan to 21 jan 2021 but when i visited hotel and aak ask for my booking the s ^Open

I book hotel room at ** jan to ** jan **** but when i visited hotel and aak ask for my booking the say there no booking from this name and account and they decucted mony from my account. How i get my money back...

Jan 21, 2021 by Kalpesh Vishe

Agoda - I book hotel room for 19 jan 2021 with booking id and when i via visit there is no show any bookin ^Open

I book hotel room for ** jan **** .I book hotel room at ** jan **** with booking id ********* and when i via visit there is no show any booking and I pay all booking amount. When i there is no booking show so that day i immediately book other...

Jan 20, 2021 by Kalpesh Vishe

Agoda - Payment deducted but no booking confirmation ^Closed

I booked a resort over agooda though I selected book now pay later I got charged. Not recieved any confirmation for it. No Agoda said they didn't recieve amount....

Jan 20, 2021 by Nitin Binjola

Agoda - Hotel booked with refrence id but no booking at hotel and money got cur ^Closed

Hello sagar jadhav Your booking is now confirmed! For reference, your booking ID is *********. To view, cancel, or modify your booking, use our easy self service. ...

Jan 18, 2021 by SAGAR LAXMAN JADHAV

Agoda - Credit card charged twice but no reservation ^Open

I booked a hotel in Goa "Boshan Hotel" and was directed to a room booking page where I put the details to book the room from ** to ** Feb **** . I selected the option book now and pay later and put in my credit card details , however I got the ...

Jan 16, 2021 by Ritesh Marandi

Agoda - Refund ^Closed

My reservation was cancelled outside the cxln policy however i was still charged. After contacting the team, they said the refund will be processed in * to * days it is ** days already no refund is processed. ...

Jan 14, 2021 by Tanzila Shaikh

Agoda - Money debited but didnt get any reservation message ^Closed

I have booked hotel spectrum of udaipur. Money debited from my card but i haven't got any reservation message or mail. So i refund...

Jan 13, 2021 by Himani Tangri

Agoda - Agoda creekside and la prakruth coorg ^Open

Dec **,**th-**** I had booked a place called Creekside in Coorg looking at the pictures and reviews and the went to the place.. The pictures looked deceiving as the rooms were next to each other with un warmly welcome and nobody to ask for.. ...

Jan 11, 2021 by Apoorva S Ram

Agoda - Payment Deducted But Booking not made ^Open

I paid for * rooms/Night for * days in Jaipur via Agoda. They deducted the money from my card despite me selecting 'Book now, pay later'. INR ***** was deducted but neither did they provide me with a booking receipt/ticket nor I got a confirma...

Jan 09, 2021 by Krushna Patel

Agoda - Agoda Fraud ^Open

I booked a hotel from Agoda for * nights at Goa. My booking Id is ********* when I reached the place, the hotel is closed from last * months and there is no contact o to reach Agoda and I want my money back immediately. I did tried to reachout...

Jan 02, 2021 by Sweta Lakra

Agoda - Refund money ^Open

Booking ID : **********. I have booked a hotel in goa by agoda. Booking confirmed and payment taken by agoda but the hotel says that it is already over booked.So we have my booking money back. Why agoda has confirmed the hotel room if there wa...

Jan 01, 2021 by Johnson

Agoda - Fraud ^Open

When I reached the hotel they said the hotel is closed from * months, no option to contact agoda, they just cheat us. I just want my money of booking ...

Dec 30, 2020 by Sanket Singh

Agoda - Fraud Agoda ^Open

Agoda is worst service which I have seen in my entire life. I have booked a hotel for three nights and I had paid for the booking. When I reached there then the receptionist of the hotel was telling that they had not received any booking from a...

Dec 29, 2020 by Ghanshyam Kumar

Agoda - Refund ^Closed

my Booking ID is *********. I have canceled the hotel due to unexpected change and we have free cancellation it is showing refund as ****. they have not refunded ...

Dec 28, 2020 by vasanthi

Agoda - Booking not done at hotel ^Open

Booking id *********. Booking confirmed and payment taken by agoda but hotel says they don't have any dealing with agoda. Hotel : mannath stay hotel, calangute, goa india Date : **-** dec **** Agoda app booking. Agoda customer care is non ...

Dec 27, 2020 by Amitabh Dutta

Agoda - Fraud app ^Closed

I booked * rooms from agoda.com. But it didn’t booked and money was taken by the app...

Dec 22, 2020 by Harshit sherawat

Agoda - Rooms were not provided instead misbehaved ^Closed

I pre-booked * rooms for * adults in Renaissance Guest House, Mayapur, West Bengal on **th December, **** for **-** December, ****. But there were no contact information of the hotel in Agoda website as well as in Google. Moreover when I reach...

Dec 19, 2020 by Ankur Sharma

Agoda - Fraid Agoda ^Closed

I paid for one room/*N in Karjat, Radisson Blu via Agoda. They deducted the money from my debit card despite me selecting 'Book now, pay later'. Amount was deducted but neither did they provide me with a booking ID nor any email regarding the s...

Dec 12, 2020 by Rachit Masalia

Agoda - Refund ^Closed

Agoda service is pathetic. I have not seen such careless attitude towards customers from any service provider. I have been going on writing to Agoda regarding my refund money for cancelled Flight ticket with ID *********. However Agoda is not ...

Dec 06, 2020 by Ashish Tripathy

Agoda - Agoda payment made but no ticket receipt email recieved ^Open

I paid for two rooms/*N in Alibag, White House beach resort via Agoda. They deducted the money from my debit card despite me selecting 'Book now, pay later'. INR ***** was deducted but neither did they provide me with a booking receipt/ticket n...

Nov 27, 2020 by Tushar Patra

Agoda - I want my refund ^Closed

Sir plz help us to get back my moneyI have booked a room and paid a payment but my room is not booked and i have no ingormation about it ...

Jul 29, 2020 by Teena choudhary

Agoda - Denied accommodation and refund not initiated ^Closed

I have booked accommodation on Saturday i.e. Feb **nd in Kartik holiday cottages through your application. We had booked * rooms and also spoke to the person in charge (leaser) from the number which was provided to us. The person (phone no:...

Apr 01, 2020 by B V Avinash

Agoda - Refund not initiated ^Closed

I has booked a free cancellation room for *th March,but cancelled it the same day(within the free cancellation date). Amount was debited from my account,but it has not been refunded yet. I had put several queried regarding this but have not got...

Mar 19, 2020 by Silva Dash

Agoda - Hotel canceled the booking Refund not done ^Closed

I have booked a fabhotel Sumati Guest house Baner Pune from **th March **** to **th March ****. But hotel denied check in. Let me know when can i expect my refund as it has already been deducted from my bank account....

Mar 19, 2020 by Ankit Gupta

Agoda - Refund not paid ^Closed

I booked a room at Oyo***** hotel Gemini Inn, Chennai. The booking was done by Agoda.com for **th Oct ****. I arrived at the hotel. But they did not allot the room. My booking id is *********. I requested to refund the amount Rs. **** paid by o...

Oct 31, 2019 by Suresh A N

Agoda - Non repayment of booking ^Open

I booked a room at Oyo***** Hotel Bella Vista, New Delhi. The booking was done by Agoda.com for **th April ****. I arrived at the hotel. But they did not allot the room. My booking id is *********. I requested to refund the amount Rs. **** paid...

Apr 17, 2019 by Gigy Varghese P

Agoda - Hotel Booking Refund ^Open

Booking ID:********* Booked a hotel room through www.agoda.com for Hotel Shalsta Goa on **th April as it gave me an option to cancel for free if I paid around rs *** extra (Booked the Hotel for * night for rs ****.**) (I also had an other booki...

Apr 25, 2018 by Chalamalla Solomon AshwaniKanth

Are you Agoda?

Resolve Complaint

Are you Lawyer?

Help Consumers

Recent Government Complaints