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Agoda
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How to resolve Agoda complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Agoda?
If you are not satisfied with Agoda, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Agoda and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Agoda
But before filing a complaint, you should
a. Contact the customer support of Agoda first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Agoda
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Social Network
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Legal Network
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Agoda - Hotel emploes didn t give the room for stay Open
I book a room in agoda. And I pay the money and the hotel peoples saying that they didn’t get any money from agoda. So we won’t give room. So cancel the room. And I’m trying to cancel the room. The agoda app says that. You can’t cancel ...
Nov 24, 2022 by Nivin p
Dear Team, I had issued the attached tickets through Agoda and later I canceled them due to unavoidable reasons. I have attached two canceled tickets for your reference one is Bombay to Ahmedabad whose PNR is FCH*GN and the second one is ...
Nov 24, 2022 by Bhavik Narola
Agoda - Booked hotel but it s automatically cancelled Open
I have booked hotel from Agoda but i have reached there the manager is saying there is no booking from my name...
Nov 24, 2022 by Maurya Nikhil
Agoda - Scam with hotel booking Open
I booked a hotel through agoda, they took full payment and confirmed the booking and gave the mobile number of that hotel and when we went there was no hotel at that place and which was shown in the photos, in that place family was already stay...
Nov 21, 2022 by Sarvesh Mhatre
Agoda - Booked hotel declined for stay Open
After booking hotel in agoda at ***rs price, i visited hotel location, but hotel people asked for ****rs and declined me to stay at hotel. I lost ***rs. I want this refund back as I didnot stay at hotel but visited hotel and hotel people declin...
Nov 15, 2022 by Lovaraju
Agoda - Cancel my booking Open
I’m not getting an confirmation email of my hotel booking I want to cancel my booking from agoda...
Nov 14, 2022 by Mohit bahrani
Agoda - I booked a room and I have been charged for it but the booking is not reflecting Open
I booked a room in hotel Raintree st Mary’s road through Agoda.my credit card has been charged.but the booking is not reflecting in my account....
Nov 14, 2022 by Aadhith Kalairaj
Agoda - Hotel Booking Refund Not Recieved Open
I had made a hotel booking from the Agoda app in May ****. While booking, I was informed that the the booking was entitled to a full refund of INR *,***.**. I needed to make changes to the room occupancy, so I was informed to cancel the current...
Nov 11, 2022 by Danica Mary Machado
Agoda - Service not received and charged me double due to Agoda Open
I have booked the hotel from agoda for *nd Nov **** but when I reached there the owner told me he didn’t received any booking from agoda and he denied my checkin. I was in kashmir with my family and it was *:**pm so I didn’t have any choice...
Nov 10, 2022 by Taruna singh
Agoda - Hotel Accommodation Closed
It was surprised to note that breakfast was not included in the accommodation and I had to pay for it, so need the refund for the amount of Rs.441/-...
Nov 01, 2022 by G K SHAH
Agoda - Room is not as per review Open
We have booked a room at Exotica Suvarna Samudra resort, near Dapoli. When we reached the venue, the room was not ready for check-in. We had to wait for approximately half an hour. The facilities mentioned on the agoda site such as hot tub, toi...
Oct 28, 2022 by Rutuja Dahatonde
Agoda - Booking not confirmed but money got deducted from my account Closed
I have booked an hotel for today and money is also deducted but agoda does not confirmed it whether hotel booked or not ? so, i just wanted from agoda to refund my money....
Oct 27, 2022 by Shubham Kumar
Agoda - Regarding Refund Closed
There is a booking in the name of Moumita Mukherjee, booking numbers ********* , ********* . As I can see the policy that the amount is fully refundable after cancellations but I have received the amount of these two bookings . Please help me o...
Oct 27, 2022 by Moumita Mukherjee
Agoda - No booking confirmation Closed
I made a booking to hotel daspalla but I didn’t get any confirmation yet.and I can’t find it in my bookings...
Oct 26, 2022 by Sai ganaamruth kasturi
Agoda - Amount deducted but no booking Closed
I had done booking and after payment page I entered my card details after that otp I entered it and my amount was deducted but no booking shown ...
Oct 24, 2022 by Nishant
Agoda - Host Cancelled No Refund Made Closed
I booked a place Booking ID ********* The host didn’t answer the phone and replied to the email, when I replied said I can’t host neighbors have problem, they should mention such details in the bio, the host has his phone switched off, afte...
Oct 22, 2022 by Raghuveer Singh
Agoda - Room not allotted Open
As had booked the hotel at The Pinaki Residency with the booking ID ********* from **/**/**** to **/**/****. But when had reached at the hotel they denied to to allocate the room to me and argued that they do not considering any room allocatio...
Oct 19, 2022 by MANISH J SONI
Agoda - Hotel Room had leakage in ceiling Open
I recently Booked a hotel room with Agoda and paid **** Approx online. I didn't like the hotel room as at night it was raining alot and the ceiling of the room started leaking water. I could not sleep whole night properly. I have made a vid...
Oct 19, 2022 by CHAYAN KARAMCHANDANI
I booked hotel room from agoda. Hotel manager refused that told he is not taking any booking from agoda app. So he did allowed me to stay at hotel. Can you please refund my booking amount...
Oct 17, 2022 by Ayesha Farheen
Agoda - We charged extra money than invoice Closed
The worst site i have seen till yet. We booked room at **** and at the check-in time we have told to pay extra *** for booking . When we asked the reason they told the agoda site has displayed wrong price. We didn't got complementary breakfast...
Oct 16, 2022 by Chetan Wagh
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Questions about Agoda
Ask questions about Agoda and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Agoda?
What is Agoda office address?
Agoda's Indian address is
AGODA INTERNATIONAL INDIA PRIVATE LIMITED
2/F, Tower C, DLF Building no. 8,
Cyber City, DLF City II,
Sector 24, Gurgaon,
Haryana - 122002
What is Agoda customer care email?
biz@agoda.com
Where to find Agoda discount coupons?
Who is the Owner / CEO of Agoda?
John Brown is the Chief Executive Officer of Agoda
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