File a Complaint against Agoda
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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4. Send Legal Notice
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Agoda?
If you are not satisfied with Agoda, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Agoda and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Agoda
But before filing a complaint, you should
a. Contact the customer support of Agoda first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Agoda - Agoda is taking booking for hotels which are not available Closed
We booked a property on Agoda.com a month ago for *st of Jan. Payment was supposed to be deducted on **th Dec. We called the property on **th dec to enquire about something and got to know that property owner doesn't take bookings from Agoda....
Dec 28, 2022 by Siddharth
Agoda - Over charge Open
My Agoda booking reference is *********. Room booked at Itsy by Treebo, Comforts Inn in Mangalore. Agoda charged me Rs **,*** for two nights/* adults. The property was a very bad one and the charges by other travel agents / property is only ...
Dec 28, 2022 by Rajannan Kumarappan
Agoda - Agoda Frozen price for same room property with same email Id Closed
I was booking hotel through Agoda and I have opt freeze price for my property in Gandhinagar,Gujarat. First time I freezed price with x amount which got debited from my account with for e.g. abz email id Second Time by unknowingly, my family ...
Dec 27, 2022 by Unknown
Agoda - Cancelled Closed
I booked room today and I paid it to Agoda it showed confirmation mail and i contacted host he saying sorry everything is booked u please cancel there is no room and after cancellation it's showing no refund ...
Dec 25, 2022 by Ayush kulkarni
Agoda - Refund Open
I need refund for the hotel booking as there is no accommodation in the hotel....
Dec 25, 2022 by Sreelatha
Agoda - Agoda fraud with me Open
Am room booked in Agoda app with booking ID *********........we are arrived late night *.** at hotel.....at the time Hotel owner refused to give the hotel rooms for us.......We told already paid money in online and requested give room..... Afte...
Dec 18, 2022 by Prashanta SH
Agoda - Refund Closed
I have booked From Agoda for my trip to Mumbai, in Agoda website its showing room is there, so i paid the amount, after than they told me wait for ** hrs for confirmation, for that i waited, now after ** hrs they told me it got cancelled, and t...
Dec 18, 2022 by Neelam Dutta
Agoda - My hotel booking is not confirmed but got the fake booking confirmation id Closed
I booked Oyo room in bangalore from **th dec to **th dec thru Agoda .com i got the booking confirmation but in Oyo it didn't appeared and unable to contact then to resolve the issue ...
Dec 17, 2022 by Lalit
Agoda - Refund Closed
I have booked a flight ticket from agoda app and they ticket has not been booked but during the process only my money has been debited ,,I m keep on asking them no proper response, and it been a month ,please consider my claim...
Dec 16, 2022 by Ramila b
Agoda - Booking agreed not confirmed Open
DEAR SIR I MADE A BOOKING ON AGODA SITE ON ** ** **** EVENING FOR * ROOMS AT REGENTA RESORT VANYA MAHAL RANTHAMBORE. I RECEIVED TOTAL COST, PL SEE ATTACHED SCREENSHOT _* . AFTER RECEIVING TOTAL COST I FINISHED BOOKING BY ENTERING MY CR...
Dec 13, 2022 by UMA SINGHVI
On ** December I made the booking at 'Hotel BKC Corporate Inn, Bandra(East), Mumbai, India' but when we reached there & call at hotel to guide the way to hotel they denied us by saying the hotel is full & there is no booking like that & we don'...
Dec 12, 2022 by Ritvik Jain
Agoda - Credit card debited fraudly Open
Booked a hotel "Country Inn's,Queens Road, Putli Ghar, Amritsar, India, ******" on Agoda with the Pay at property option but my money got debited from credit card without me even checking in to the hotel and now they the hotel and agoda both ar...
Dec 12, 2022 by Varun
Agoda - Booking of hotel by paying amount through credit card Closed
I have tried to pay through my rbl bank credit card which was coming with an error as per agoda message and then I have booked the hotel in Jodhpur through pay later option. Finally the amount as stated above has been deducted and paid to Agoda...
Dec 12, 2022 by Biswanath Bandyopadhyay
Agoda - Wrong booking details sent to hotel golden tulip goa Closed
We booked golden tulip through agoda * adults * child but in hotels record it's showing * adults, there is a glitch on agodas website which at check out showed * rd person as adult and due to this we paid INR**** extra...
Dec 11, 2022 by Narendra Shekhawat
Agoda - Agoda cash not refunded Closed
Agoda was to give me Cash back reward which they put in my account after I've put in the claim there has been no response. *ve sent more than * reminder but no reply. The redeem last date is **nd Dec ****...
Dec 09, 2022 by Sanjay Ullal
Agoda - Was not able to cancel my booking Open
Didn’t like the room so wanted to cancel my booking but i was unable to cancel and didn’t get my refund back...
Dec 02, 2022 by Karan
Agoda - Hotel emploes didn t give the room for stay Closed
I book a room in agoda. And I pay the money and the hotel peoples saying that they didn’t get any money from agoda. So we won’t give room. So cancel the room. And I’m trying to cancel the room. The agoda app says that. You can’t cancel ...
Nov 24, 2022 by Nivin p
Agoda - Refund Queries Closed
Dear Team, I had issued the attached tickets through Agoda and later I canceled them due to unavoidable reasons. I have attached two canceled tickets for your reference one is Bombay to Ahmedabad whose PNR is FCH*GN and the second one is ...
Nov 24, 2022 by Bhavik Narola
Agoda - Booked hotel but it s automatically cancelled Open
I have booked hotel from Agoda but i have reached there the manager is saying there is no booking from my name...
Nov 24, 2022 by Maurya Nikhil
Agoda - Scam with hotel booking Open
I booked a hotel through agoda, they took full payment and confirmed the booking and gave the mobile number of that hotel and when we went there was no hotel at that place and which was shown in the photos, in that place family was already stay...
Nov 21, 2022 by Sarvesh Mhatre
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Questions about Agoda
Ask questions about Agoda and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Agoda?
What is Agoda office address?
Agoda's Indian address is
AGODA INTERNATIONAL INDIA PRIVATE LIMITED
2/F, Tower C, DLF Building no. 8,
Cyber City, DLF City II,
Sector 24, Gurgaon,
Haryana - 122002
What is Agoda customer care email?
biz@agoda.com
Where to find Agoda discount coupons?
Who is the Owner / CEO of Agoda?
John Brown is the Chief Executive Officer of Agoda
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