Agoda
- Property charges double Closed
Veenapani filed this complaint against Agoda on Jul 27, 2022
I have booked ky stay through Agoda and prepaid it before checking in. But when I reached the property they denied my check in and asked to pay extra charges almost double the price than the actual one, I tried contacting the Agoda customer support but could not reach it and I had to pay the extra charges to the Property for checking into the Hotel , later when I tried multiple times through Agoda chat support, I got a call from their support team and I got to explain the issue to them and they promised me to send me a mail and asked me to attach the necessary proofs for the refund but I didn't recieve any mail from The Agoda Team.
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Resolution Demanded:
Damages for loss and agony
Agoda
Resolved
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Bajaj Finserv
"Bajaj Finserv refunded my amount. Voxya, thank you for your support."
Kantharaju HS
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