Zomato
- Zomato charged double rates Open
Prabhat filed this complaint against Zomato on Aug 31, 2019
I was cancelling order * seconds after giving the order as I changed my mind and zomato was not charging fees as food preparation was not started. It took one hour to process my request due to which I was charged incorrectly.
Please see this in the screenshot and pay your penalty fees of **** rupees. Please also repair the zomato chat service or it will cause you legal notice from other customers in future.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Zomato
Resolved
Frustrated? File a Complaint
Yatra.com
"I am very happy with Voxya Team. They helped me to resolve my complaint quickly. Thanks, Voxya. I will recommend Voxya to everyone."
Mayur Pande
Related Complaints
Zomato - Stale food delivered i contact the Zomato no response Closed
I ordered the food in Zomato platform.The food comes bad smell and check it the food is old.then I try to contact Zomato support.The team said this is only intermediary platform you contact the restaurant. But I trust to pay Zomato they will r...
Aug 21, 2024 by Ajithkumar Rajendran
Zomato - Food delivery was denied by the agent at the location Closed
I was denied by the agent to give the order at the location at time square * th floor and the agent was asking me to come down for the order. I can’t leave as I am in the meeting otherwise why would I order on Zomato. I escalated to Zomato bu...
Aug 19, 2024 by Monica
Zomato - Order not delivered Closed
Hello. I have ordered some sweet from kozy sweets but the delivery boy have not delivered the order yet. And without asking me he have cancelled the order. My order returned back to the sweet center. He was calling me but by mistake I have n...
Aug 15, 2024 by Akanksha sharma
Zomato - Food not delivered and denied for refund Closed
Dear sir/madam, I have traveled from Boisar Maharashtra to bugaha Bihar on train no. *****, I have order food from Zomato but he is not delivered and denied for refund ...
Aug 13, 2024 by Satendra Pandey
Zomato - Was charged 100 cancellation fees for cancellation within 5 mins of order Closed
Was charged ***% cancellation fees for cancellation within * mins of order. I had ordered icecream from polar bear through Zomato appa..as soo as I ordered I realized that that app has assigned the order to wrong outlet with ** mins del...
Aug 11, 2024 by Hariharan R
