Zomato
- Zomato charged double rates Open
Prabhat filed this complaint against Zomato on Aug 31, 2019
I was cancelling order * seconds after giving the order as I changed my mind and zomato was not charging fees as food preparation was not started. It took one hour to process my request due to which I was charged incorrectly.
Please see this in the screenshot and pay your penalty fees of **** rupees. Please also repair the zomato chat service or it will cause you legal notice from other customers in future.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Zomato
Resolved
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