Mahadeva B filed complaint against Zomato on Dec 14, 2024
Today, my wife ordered food while I was sleeping. When the delivery agent arrived, he handed the food to my wife. When she tried to pay in cash, he refused to accept it and insisted on online payment, claiming that Zomato would charge an extra amount to the agent. His behavior was unprofessional, and he used inappropriate language. The entire incident was recorded on CCTV, and I am sharing this online so that all customers can understand the kind of service Zomato is providing and the type of employees they are hiring

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
On **/**/****, I placed an order through Zomato from Lucky Multi Cuisine Restaurant, Somajiguda, Hyderabad. The total amount paid was ₹***.**. The butter chicken delivered had a foul/off smell and appeared spoiled....
I registered zomato deliver partner for ***.* weeks there have no updates.Till now there can see profile under verification.They didn’t call me and they are not ready to resolve my issue
I orderd food in zomato i wait more than * hours but i didn't get my order money was refunded but what is the value of * hours they didn't respond alsoo
I orders a pack of ** items box but received only half of the items i reported this issue to the Zomato team and mailed too but no use I want my money back
I am writing to raise a concern regarding an order I placed through zomato platform on [**.*.**]. Despite the order being marked as delivered/completed, I did not receive the food. The payment for this order has ...