- Wrongly ticket cancelled Open
As you know, due to COVID-** situation, like others, due to panic situation, I was trying to explore various options to reschedule or cancel the flight which I booked on **th March, ****, booking PNR number UJYDXE, flying date is **/**/****. Eventhough I did not want to cancel it, it was cancelled by mistake through Goibibo chatbot GIA which is fully automated system. I have been trying to reverse it since it has happened but without any luck. As all customer cares are heavily congested I could not reach out to them on time and the ticket was cancelled with all applicable charges. Also tried to contact Spicejet immediately by phone but they have suspended all phone based customer service. I contacted them through email and tweeter but they are not ready to help as the booking and cancellation was done through Goibibo.
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Refund / Credit for purchase
"The company received the Legal notice and called me up to settle. They agreed to refund the amount. I thank Voxya for helping me resolve this issue."
I cancelled my flight and I also got confirmation email of refund but it is still not yet got refunded from past * months the PNR is CIDLUR...
May 14, 2020 by Imran Nazir
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May 11, 2020 by Vinothkumar M
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May 09, 2020 by Aditya Maru
Goibibo airlines - Refund Closed
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May 09, 2020 by Aayush
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May 02, 2020 by Aman Singh