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Suchait Sachdeva filed complaint against Amazon India on May 30, 2018
First time in the decade of shopping with amazon, I have had such a horrendous experience. I bought Yamaha NS-SP****BL *.* Home Theater System (Black) approx * months back. Seller sent a different model. I created return and refund request.
Even after seller approved, pickup never happened as twice courier guy came without any receipt of tracking number. twice courier guy came without a suitable conveyance and said will come back again but didn't.
A month later I had to file a claim as that was on **th april. multiple numbers of calls and email exchanged with amazon and seller, and today I received an email from buyer-guarantee that claim has been denied and I can't even find a reason why.
What's wrong with Amazon now I don't know. Consumer court is the only way left now I guess
Seller:
Cart*India SLP (shady seller)
View Returns & Refund Policy
Order Number: ***-*******-*******
Order Placed: ** Mar ****
Order Total: Rs.*****.**
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
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