AJIO Reliance Retail Ltd
- Wrong product was picked during exchange Closed
Sujata Sharma filed this complaint against AJIO Reliance Retail Ltd on Sep 06, 2020
Hi,
order FL**********
On **th august ****, order no. ***** was exchanged but instead of taking item (light green with white printed palazzo) corresponding to this order ID the courier guy took the another item (Dark green one , order ID *****).
The product that was supposed to be picked was avaasa palazzo kurta set worth in green and white without dupatta.
I am attaching the photo of product with price tag.
However, the courier person took another set which was also in green color but it was with dupatta.
Now we have two sets of this green palazzo set without dupatta (image attached in mail.)
One, ofcouse, we had to keep and one was to be picked but he didn't take it.
Please resolve this at earliest. It has been such disappointment.
I have been writing mails from **st August **** almost every other day to Ajio customer care and their grievance officer but no response
They once asked me for additional details like pictures of the clothes and delivery guy's no. And I had provided all details to them but still no response.
Please look into it and help me. I am attaching screenshot for your reference.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Replace / Fix problem
AJIO Reliance Retail Ltd
Resolved
Frustrated? File a Complaint
Maruti Suzuki
"The company immediately dispatched the vehicle within 3 days of receiving the legal notice from Voxya. Thanks to team Voxya as I have received the vehicle now. "
Binoy T
Related Complaints
AJIO Reliance Retail Ltd - Refund not given Closed
I ordered Duke ortho pain relief flip flop via Ajio on Feb **, ****, as a COD option. On Feb **, the delivery executive called me and shared the link for payment. I paid the Rs ***/- via the link and after that, I decided not to accept the p...
Mar 29, 2022 by Pramod R
AJIO Reliance Retail Ltd - Money deducted but no order confirmation Closed
On *th july, **** around *:** am i placed an order worth Rs **** . However , I did not get any confirmation regarding my order . There is no trace of the order that i placed , nor any message about the order status. Infant , I did not even ge...
Jul 06, 2020 by Shivanshi verma
AJIO Reliance Retail Ltd - Issues with return Closed
So i ordered a product from ajio on **th june ****, i got the product by **nd june **** & initiated the return process the very same day. Because of ajio's technical issue my return ID was created but no courier service was arranged for pickup ...
Jul 01, 2020 by Rahul Shukla
AJIO Reliance Retail Ltd - Wallet money got deducted Closed
I returned a product And the money got added in my ajio wallet. Today while I was trying to make a purchase the money got deducted from the ajio wallet and there was an order id allotted to it, but then there was no order placed and money was ...
Jun 08, 2020 by Srinidhi reddy
Dear Sir/Madam, I ordered a Jacket but received Completely different product, despite many times return requested my refund not intiated, but on **.**.**** my shipment picked up but courier company didn't marked this as successful pickup, on *...
Dec 21, 2023 by Badal Kumar
