Amazon India
- Wrong product sent Closed
Yogita Pankaj filed this complaint against Amazon India on Apr 20, 2021
I ordered q-cera black hair serum from the Amazon and received entirely different item that was morr pro serum, I complaint on their customer support but they denied to provide any resolution stating that they sent right product to me and the product is non returnable according to their policy so they can't provide refund or replacement for the same. I am feeling cheated. It never happened to me before. They were helpful regarding such issues but they aren't anymore. Please help.
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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Amazon India
Resolved
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PhonePe
"Voxya helped me to resolve the issue with PhonePe and I was able to receive my money back. Thanks team."
Hiteshbhai Jodhani
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