- Wrong product delivered Open
Posted on: Oct 12, 2018
Complaint filed against: Amazon India
I ordered one plus 6 from Amazon on October 9. I am a prime customer and the product was expected to be delivered on 10th. They didn't deliver the product on time. On 11th also, they didn't deliver the product. On 12th they delivered the package. When I opened the package, I got a phone worth rupees 600-800. I complained about this to Amazon and they asked for pictures. I sent them the pictures and they are now saying they will do an investigation and get back to me and this can take 3-5 days. I wonder if they are the ones who have failed at every count, why should I trust them? I have been cheated. I guess they bought time by not delivering the product on time to tamper the package.
Resolution Demanded: An apology letter from company official, Get refund or credit for your purchase, Get service/product replaced or fixed for free, Get damages for financial loss and mental agony
Complaint filed by: Avneesh Kumar