- Wrong product delivered. Return request cancelled three times. Not refunding money Open
Posted on: Aug 25, 2018
Complaint filed against: Amazon India
Amazon order number 403-4008411-3385100 order date 09August 2018.
I ordered a cover for washing machine front load model. They delivered me a wrong product on 15 august. It was definitely not a washing machine cover but some cylindrical aluminium thing whose name I don't know. I generated return request within an hour of delivery very same day. Also wrote a review which got rejected. Return was cancelled from Amazon/ courier for unknown reasons. Again I called and asked to generate the request. Again got cancelled. This went on for four times. Still they haven't picked up the wrong product and not refunded my money. Kindly help.
Resolution Demanded: An apology letter from company official, Get refund or credit for your purchase, Get damages for financial loss and mental agony
Complaint filed by: SANDESH BHARATI