Amazon India
- Wrong product - fraud Closed
Sumeet Goel filed this complaint against Amazon India on Sep 20, 2017
Amazon India — wrong product - fraud
* Review
Sg sgoel** on Sep **, **** Submit a Complaint
I had ordered a new Oneplus * from Amazon webs on **th September **** and paid for it using my credit card.
On **th Sep I received the package. To my surprise, when I opened the package it contained an open-box second hand iPhone *s.
I immediately called Amazon and filed a complaint. Then they informed me that there cannot be a refund on Electronic purchases which they NEVER informed me when I was making the purchase.
I was assured the wrong product will be picked up next day and will receive replacement with correct product within *-* days.
Next day the courier fellow turns up but refuses to take the product back. Again after a long round of argument with Amazon support, I was assured the package will be picked up promptly the next day.
Unfortunately its been * days now and there is still no pickup from them. My card has been charged already and I am left with no option but to live with the feeling of being cheated and frauded by Amazon.
I am now thinking of filing a police complaint against Amazon.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Amazon India
Resolved
Frustrated? File a Complaint
Amazon.in
"I am very happy that I contacted voxya.com for my problem. They helped me in getting my refund from Amazon in a very short period of time."
Abhishek Yadav
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