- Wrong product - fraud Closed
Amazon India — wrong product - fraud
Sg sgoel** on Sep **, **** Submit a Complaint
I had ordered a new Oneplus * from Amazon webs on **th September **** and paid for it using my credit card.
On **th Sep I received the package. To my surprise, when I opened the package it contained an open-box second hand iPhone *s.
I immediately called Amazon and filed a complaint. Then they informed me that there cannot be a refund on Electronic purchases which they NEVER informed me when I was making the purchase.
I was assured the wrong product will be picked up next day and will receive replacement with correct product within *-* days.
Next day the courier fellow turns up but refuses to take the product back. Again after a long round of argument with Amazon support, I was assured the package will be picked up promptly the next day.
Unfortunately its been * days now and there is still no pickup from them. My card has been charged already and I am left with no option but to live with the feeling of being cheated and frauded by Amazon.
I am now thinking of filing a police complaint against Amazon.
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