- Wrong package delivered Open
I ordered a laptop, but they delivered me a wrong laptop.It was mentioned in the specs of the laptop that it has Nvidia mx*** graphics (in the amazon website) but the product delivered to me had mx *** graphics. Moreover, they first said that they will replace the product but then after * days of delivery of product they told that they will be refunding the money instead. So now i have to again order a new laptop.Wasted ** days for nothing.Then it has been ** days and money is not yet been refunded.I was in urgent need of the laptop and these people has made my days more miserable. It's ** days and still waiting..who is going to pay for my time??They only say sorry...instead of quickly taking actions they asking me to wait ..why should i wait?? Only i have to pay for their mistake. This is so not fair. And all this happened after I have contacted their customer and even the seller 'Amezon Sales' regarding product's specs. They all said the product specs are rightly mentioned and then this happens. Whose blunder is this ??They have to pay for this. Why should a customer only suffer? We have much more important things to do than them.. We have to take action against such careless behaviours of Amazon .
Are you brand?
Are you Lawyer?
An apology letter from company official
Get refund or credit for your purchase
Get damages for financial loss and mental agony
"My new mobile had problem and company refused to repair it but my problem was resolved through Voxya. Thank You Voxya."
I ordered an LG Gram i*, laptop from Amazon.in on *th April. Received order on **th April. Opened the box within ** min of receiving and got cement tiles inside. On my complain, Amazon said they will investigate it. They took ** days and on **r...
Apr 23, 2019 by Rakesh Parashar
I have ordered a product from this website. Still, it has not been delivered. Please do the needful....
Apr 11, 2019 by Ramkumar
I had received a personnel e-gift card on Jun **, ****, at my email address. If I try to claim, it says its already claimed. But I have not shared the details of the gift card with anybody. Even the person who gifted me also has not shared the ...
Mar 02, 2019 by Abhishek BC
On **th January **** I had ordered book named "Indian Bird Migration Atlas" from amazon.com. I got the delivery on **th Jan, I received a completely different item from what I ordered. There was no book instead there was a booklet/ magazine of ...
Feb 01, 2019 by SHUBHAM
Amazon executive promise me for resolution and if i cancell and order without offer ***** am totally disappointed i ordered galaxy a* with hdfc offer spend ***** and flipkart give *k cashback executive told me payment not succeed so instant dis...
Jan 28, 2019 by Rajneesh Garg