Amazon.in
- Wrong package delivered Open
Kavya Ashokan filed this complaint against Amazon.in on Nov 04, 2019
I ordered a Redmi * mobile worth of **** on *rd October **** and the expected delivery date was **th October. I received the item by **th October. at my home and the site shows the delivery date as **th of October in some other location like Pozhuthana SO.
And the most hurting thing is that, I received wrong product, a Philips trimmer of cost *** rupees. I haven't get enough time to return or replace the product, even ** days.
I contacted Amazon customer service at least ** times and they treated me in very irresponsible way, as they drop out phone calls.
I would like to return or replace my item. As a customer, I have the right to get an oppurtunity to replace the wrong item delivered. I send a mail about this to Amazon two days ago and they does not respond. I lost my cash and hours on this.
Your help is highly appreciated
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
Amazon.in
Resolved
Frustrated? File a Complaint
Flipkart
"Thanks a lot, Voxya. The refund has been credited to my account together with an additional 5% amount as compensation."
Aman Verma
Related Complaints
Amazon.in - Diffectiv product not pickup Closed
.H(G .GI( *G @*@ *M!* ?/> K ? .AG !?+GM?* .?*> * .GI( @ @. .G*G * *M*K!M K *?*M( (*@ * **@ *H...
Oct 25, 2024 by RAJESH KUMAR
Amazon.in - Ptoduct picked up but refund not issued Closed
I placed two orders from Amazon on May **, ****, and another on September **, ****; both orders were delivered to me, but the product was incorrect and defective. I initiated a return, and they picked up the order, but no refund was issued. I c...
Oct 12, 2024 by Shweta
Amazon.in - Incorrect Refund and Modification of Order Details Closed
I placed an order of * items on * months EMI. then i cancelled it after few hours due to personal reasons. Order amount - ***** Refund - ***** + **** (????) Amazon says " ** rs cashback which you got for buying * items from same seller (bu...
Feb 19, 2024 by SHIVANG SINGH PAWAR
Amazon.in - Return not initiate Closed
I had ordered zebronics *TB SSD from amazon which we got defective and not support in our laptop due to which i wanted to return it and amazon is not doing return Order date **-Dec-**** Order # ***-*******-******* amount Rs. *,***.**...
Jan 08, 2024 by RAJESH KUMAR
Amazon.in - Wrong Product Received Closed
Order Samsung Galaxy Buds* Pro Buds on Amazon. but received the Apple AirPods requested amazon to replace or refund for this issue, no response from their side...
Dec 01, 2023 by Reddy Satish