Amazon India
- Wrong Item received Metal rack instead of a Laptop Closed
Anahad Kashyap filed this complaint against Amazon India on Nov 10, 2021
I purchased a HP gaming laptop from amazon (MRP **,*** Rs) on *rd November. On *th November I received a Metal rack kinda thing (MRP *** rs. Max) instead of the laptop. When I complained to the customer service they said a replacement will be provided. Then Yesterday i.e. *th November the replacement arrived but the delivery guy refused to give it to me saying it's a replacement for a laptop and I have to return a laptop and that the order will be refunded. I complained to the customer service again and they placed a return request. Today morning i.e. **th November, The pickup guy refused to pick it up saying the pickup was for a laptop and not a rack.
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Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Amazon India
Resolved
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