Make My Trip
- Wrong information provided Open
Hemant Rathi filed this complaint against Make My Trip on Apr 09, 2019
I booked the flight ticket from MakeMyTrip portal. The ticket was booked from New Delhi to Auckland and return.
At the time of booking on the MakeMyTrip portal, the fare was showing refundable. Once the booking was made. I got the pdf of the ticket in WhatsApp and in that amount was showing as non-refundable. I raised the complaint with MakeMyTrip but haven't got the proper response from them. MMT people call after * pm IST rather than in business hours. MakeMyTrip customer care is worst I had seen till date. They will call on Sunday, and by chance, if the call was not picked up then they will close the case.
I want to cancel the ticket but MakeMyTrip is telling that refund will be of **** i.e * per cent of the amount which I had paid.
My concern is why MakeMyTrip is making fool of the customer. They should have written in the portal that ticket is partial-refundable rather then refundable. I am attaching the ticket and also the screenshot which I took while booking the ticket.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Make My Trip
Resolved
Frustrated? File a Complaint
Max Serve Solutions Pvt Ltd
"Thankful to Voxya. As soon as the company received the legal notice, they contacted me and refunded my money taking back their items."
Purushothama N
Related Complaints
Make My Trip - Not refunding the cancelled flight ticket price Closed
Not refunding the cancelled flight ticket price...
Mar 21, 2024 by Deep Kumar
Make My Trip - Deducting excess amount for train ticket Closed
This is to inform you that through your make my trip application i have booked a train ticket for Trivandrum to Coimbatore on **/**/**** and it was charged **** Rs.But after confirming the ticket my destination changed in the ticket as solapur,...
Mar 13, 2024 by Ajith c s
Make My Trip - Mental and financial bearing due to the MMT mismanagement Closed
Background of the incident: We had booked our honeymoon trip to Seychelles through Make My Trip (MMT) from **th Dec’** to **th Dec’**. However, the experience was marred by certain experiences which had mental and financial bearing on...
Mar 04, 2024 by Saurabh Sinha
Make My Trip - BUS CANCELED NOT PROVIDED AC COACH Closed
My BOOKING ID NU*************** REFFERENCE PNR **QEXR*D is this I Booked * seat in AC coch Kalpana travels bus through make my trip from kanpur to jaipur Kalpana travels not provided ac coach providing me non ac coch and not giving me refund...
Feb 18, 2024 by Rajendra Agrahari
Make My Trip - Booking of double ticket in same train and cut double amount Closed
I booked an ticket of rajdhani from Delhi jammu by providing OTP for once they cut double amount and booked double ticket in same ticket when I try to contact them there coustomer care executive make another level scam after he listen my grieva...
Jan 30, 2024 by Deepak sharma