File a Complaint against Make My Trip
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Make My Trip?
If you are not satisfied with Make My Trip, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Make My Trip and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Make My Trip
But before filing a complaint, you should
a. Contact the customer support of Make My Trip first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Make My Trip - Unresolved Hotel Situation During My Stay Open
am writing to express my deep disappointment and frustration regarding the unsatisfactory accommodation provided during my recent trip booked through Make My Trip. As per my reservation, I was expecting a comfortable stay at the hotel menti...
Apr 15, 2024 by SAGAR CHOKHALIYA
Make My Trip - Wrong information on package Open
I had asked to book a package with fully loaded Baku with lunch , dinner included. But after booking they have sent a package without lunch dinner plus one place which was park is excluded will cheated. And amount is also higher. With nothing i...
Apr 14, 2024 by Mrinal
Make My Trip - Not refunding the cancelled flight ticket price Closed
Not refunding the cancelled flight ticket price...
Mar 21, 2024 by Deep Kumar
Make My Trip - Deducting excess amount for train ticket Closed
This is to inform you that through your make my trip application i have booked a train ticket for Trivandrum to Coimbatore on **/**/**** and it was charged **** Rs.But after confirming the ticket my destination changed in the ticket as solapur,...
Mar 13, 2024 by Ajith c s
Make My Trip - Mental and financial bearing due to the MMT mismanagement Closed
Background of the incident: We had booked our honeymoon trip to Seychelles through Make My Trip (MMT) from **th Dec’** to **th Dec’**. However, the experience was marred by certain experiences which had mental and financial bearing on...
Mar 04, 2024 by Saurabh Sinha
Make My Trip - Refund not received till not Open
I have Cancelled the booking on **th February ****. They said refund will be credited in * days . But till now i have not received any amount of refund in my account. I create a complaint ticket. But they are sending auto emails by mentioning t...
Mar 01, 2024 by Kamal Deep Jaswal
Make My Trip - For my refund comny cheat me Open
I had booked an Air India Express flight for ** Feb **** GWL to Ayodhya so we were * travellers: Hrithik Soni, Madhu Soni, Raksha Soni, Palak Soni. When we bought tickets, what was the full payment of ***** from us, but when we reached the air...
Feb 21, 2024 by Ritik soni
Make My Trip - BUS CANCELED NOT PROVIDED AC COACH Closed
My BOOKING ID NU*************** REFFERENCE PNR **QEXR*D is this I Booked * seat in AC coch Kalpana travels bus through make my trip from kanpur to jaipur Kalpana travels not provided ac coach providing me non ac coch and not giving me refund...
Feb 18, 2024 by Rajendra Agrahari
Make My Trip - Poor holiday experience Open
I took a trip with my wife to Georgia via MakeMyTrip, which was an offline booking made by one of their managers - Henali Shah (Henali.Belani@go-mmt.com) at a very uneconomical price. Since we read so many negative reviews about eVISA and immig...
Feb 01, 2024 by AVNIJESH KUMAR SINGH
Make My Trip - Booking of double ticket in same train and cut double amount Closed
I booked an ticket of rajdhani from Delhi jammu by providing OTP for once they cut double amount and booked double ticket in same ticket when I try to contact them there coustomer care executive make another level scam after he listen my grieva...
Jan 30, 2024 by Deepak sharma
Make My Trip - Make my trip is doing fraud Open
I have booked a ticket on the make my trip and I have even took the trip guarantee and paid extra money and on the day of journey the tick was cancelled just few hours ago as it was urgency we have travelled to bhadrak and now I have a voucher ...
Jan 29, 2024 by Ranjan Mallick
Make My Trip - Bus travel Closed
Suddenly bus cancelled and no response from make my trip. These fellows are too worst.. I have calling from last * days nobody responded till now...
Jan 23, 2024 by lakshminarayana botu
Make My Trip - Refund not given Closed
I booked my train ticket urgently from mmt and they cancelled it so I booked *-* tickets after cancelling a few because of low confirmation and I have not recieved the refund till now ...
Jan 20, 2024 by Shivani Dubey
Make My Trip - Non issue of eticket Open
I had booked my mother's return ticket from. Sanfrancisco to Bangalore. Travel date was **/Aug/****. On **/Aug, I requested MMT to change the date to from **/Aug/**** to **/Dec ****. They said it costs *****.which was costly for me. So I told ...
Jan 16, 2024 by Geetha
Make My Trip - Refund customer care support Closed
My name is sumanth I had booked tickets from Vijayawada to Chennai on **/**/** trian number #***** I had cancelled the tickets And the customer service they just give ring to my number ...
Jan 12, 2024 by Dusanapudi Sumanth
Make My Trip - Not receiving refund amount Closed
I booked hotel through Make My Trip. Booked is cancelled but waiting for refund amount since last ** days...
Jan 12, 2024 by Pragyan Pradhan
Make My Trip - Bus scheduled changed without information Closed
On dated *th of Jan, I booked a bus from Bari Brahmana (Jammu) to Amritsar through make my trip mobile app. The bus was scheduled to reach pick up point at **** hours, so accordingly I booked my onward flight from Amritsar to Mumbai. But witho...
Jan 09, 2024 by Shammi
Make My Trip - Refund not reflecting in wallet Open
I have cancelled my round trip flight from delhi to mumbai. As per airline amount is refunded back to Make my trip. I am not able to reach to Make my trip customer support and my refund is also not reflecting in my Walled...
Jan 08, 2024 by Nandni Handa
Make My Trip - Amount got deducted from app but booking is not confirmed Closed
I have booked my ticket from coimbatore to bangalore for today * th **** in make my trip app. Money got deducted from my account but booking is not confirmed. I didn't get ticket booking details in make my trip app...
Jan 08, 2024 by Priyadharshini H
Make My Trip - Refund for cancelled trip Open
We’ve booked a holiday package (Booking Id: NL*************) for my parents to Singapore in December ****. The trip was in Feb **** and we had to cancel due to an unfortunate situation. MakeMyTrip team showed tremendous support and helped us ...
Jan 05, 2024 by Celumula Rajashekaram
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Questions about Make My Trip
Ask questions about Make My Trip and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Make My Trip?
Phone number: 1-800-102 8747
What is Make My Trip office address?
DLF Building No. 5 Tower B DLF Cyber City,
DLF Phase 2 Sector 25, Gurugram, Haryana 122002, India.
What is Make My Trip customer care email?
Where to find Make My Trip discount coupons?
Who is the Owner / CEO of Make My Trip?
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