Uber India
- Wrong distance shown in the cab travel bill and high fares charged Closed
Neetu Singh filed this complaint against Uber India on Dec 17, 2020
I am a routine uber costumer from my mobile number +** **********.
I have booked a uber cab maruti suzuki wagonR at **:**AM on **th december **** from T* terminal IGI Airport Delhi to House Number **** Sector * Vasundhara . The original distance was around **KM and the estimated fare shown on booking was around *** rupees. But on reaching the drop location the fare to be paid shown around **** rupees . After seeing the bill i was shocked for a moment , I enquired about the same from driver but he responded by saying that bills are computed from server and they don't have any say in the same . on this i hesitantly paid **** rupees and taken number of driver for future correspondence . On downloading the bill receipt from uber app I found a discrepency there the distance travelled was shown as *** km whereas I travelled only around ** km.
The main issue revolves around actual distance travelled and the distance shown in the bill.
kindly resolve this at the earliest from your end or else I have no option but to get my grievance resolved from appropriate forum which is Consumer Court judicature at Ghaziabad .
I am attaching the bill here for reference.
kindly look into this .
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
Uber India
Resolved
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