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Uber India
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Uber India?
If you are not satisfied with Uber India, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Uber India and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Uber India
But before filing a complaint, you should
a. Contact the customer support of Uber India first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Uber India - Payment deducted again for a ride Open
I traveled from lords hotelnew delhi to anand vihar railway station.. i was charged *** by driver via paytm as excess was shown on app and because payment failed on Amazon pay payment of *** was deducted again for the same ride today. So a t...
Dec 03, 2022 by Ameya Shukla
Uber India - I pad Cash to the driver but it showing unpaid Open
I had paid cash Rs*** to the drivee but it showing unpaid...
Aug 19, 2022 by Ratnakar
Uber India - Paid cash for noncash trip Open
Date- **/**/**** Driver Name- Kamal Driver Mobile Number-(+**)-********** Driver Location- Belghoria, Kolkata, West Bengal Description- I chose for non-cash trip. But, after boarding in the car, the driver told me that from his device he ha...
Jun 17, 2022 by Sudeepta Pal
Uber India - Unprofessionalism Closed
On Monday morning I booked a cab from nearby kashmiri gate to ghaziabad. I called that driver n asked if he is coming or not. I and my husband waited for almost ** mint for cab to arrive. After arriving that cab driver he took another couple fo...
May 05, 2022 by Anjana kumari
Uber India - Driver demanded higher payment than the bill Closed
We had scheduled an Uber Auto at *:** A.M. on **-APR-****. The charged was ₹ *** but the driver demanded us an amount of ₹*** and was quarrelling in the destination. Auto license plate registration number: TN**CQ****. Driver’s name: Muthu...
Apr 11, 2022 by Jayachandran
Uber India - Paid uber fare thrice Open
Hello...I had booked a cab from Whitefield for International Airport Bengaluru on *th jan **** via Uber. On completion of the trip I chose to pay by BHIM UPI. However the transaction was shown pending twice and I ended up paying by cash to the ...
Jan 18, 2021 by Ashutosh sharma
Uber India - Wrong distance shown in the cab travel bill and high fares charged Closed
I am a routine uber costumer from my mobile number +** **********. I have booked a uber cab maruti suzuki wagonR at **:**AM on **th december **** from T* terminal IGI Airport Delhi to House Number **** Sector * Vasundhara . The original dist...
Dec 17, 2020 by Neetu Singh
Uber India - Money deducted from paytm account for cash trip Open
I booked ride using uber app from delhi airport to greater noida on *th march. I selected payment mode as cash while booking. App was showing around ****rs before booking the ride. After completion of ride when I tried to see actual amount, app...
Mar 13, 2020 by Anurag Mali
Uber India - Unnecessary toll charges added to bill Closed
The trip start and destination both are in delgi ao why toll charges are being added to the bill...
Sep 30, 2019 by Payal bhatia
Uber India - Rude behaviour of Driver and refund of trip cancelled by driver Open
I had booked uber car for my office colleague at around *.** pm at dadar, she wants to travel to kalva. the driver came and then she got in his car. after starting the trip the driver asked the destination, after knowing the destination he star...
Sep 19, 2019 by ABHISHEK RAMESH BANE
Uber India - Did not take the ride Closed
Today I booked a moto ride with uber from my home.The moto rider called me and confirmed that he is coming,I waited he did not come to pick up.After few minutes I got a msg you have completed your trip and I am charged of rupees **.** .Althoug...
Sep 08, 2019 by Avinash
Uber India - Item not being returned by Uber / Driver Open
Desirable resolution: *. Immediate return of my item and reimbursement of costs *. Refund of my cab fare *. Damage fine of INR **,*** imposed on Uber for blatant carelessness *. Legal and other costs (if applicable) to be reimbursed....
Jun 05, 2019 by Arihant Tater
Uber India - Fraudulent charges & driver's misbehavior during trip Open
Trip Details - Uber Date - May *, **** Total Distance - **.* Km Total Charges - INR *,***.** / - Trip Detail- From- **:** pm | **, O Shaughnessy Rd, Langford Gardens, Bengaluru, Karnataka ******, India / To- **:** pm | Bengaluru Interna...
May 30, 2019 by Moushmi Parmanik
Uber India - Charged for ride in which I did not even board Open
Booked uber from Sispal Vihar, sector ** Gurgaon to Old Delhi railway station for my old parents on **/**/**** at * pm. After just * seconds the driver started the trip without picking anyone. I immediately called my parents to confirm whether ...
May 12, 2019 by Karan sharma
Uber India - Service not provided Open
The said driver himself cancelled the cab as I have received a mail from uber that driver was unable to locate my address. I have mentioned my meeting place in front of Dominos pizza. Anyone do let me know that how can a driver cannot locate d...
Apr 14, 2019 by Sanket
Uber India - Excess fare collection by in the name of toll fee Closed
Toll fee has not been paid by the driver. To be refunded I have got the refund of the undeposited toll amount for my ride on dated **.**.**. It is informed that collection of toll at DND toll plaza has been stopped as per the orders of the hono...
Apr 04, 2019 by Manikandan CKN
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