Make My Trip
- Wrong booking done due to server error Open
Swapna filed this complaint against Make My Trip on Apr 21, 2019
I was trying to book ticket from Delhi to Hyderabad then I visited MakeMyTrip site saying there are many flights from Delhi to Hyderabad. Then I approached for flight at *.** pm in the night for **st April ****. I was ready to book a ticket and made all the inputs which are necessary and I have disables the insurance amount deduction also while making booking and payment mode was succeeded. After that what I have seen is MakeMyTrip had a server issue and payment and booking were confirmed for Hyderabad to Delhi not for Delhi to Hyderabad. As soon as I saw the confirmation details for the same I immediately raised a complaint regarding that issue that mistake has been done after booking of less than one minute. But MakeMyTrip executives say that even if you cancel after * minute also we will charge you the full amount of deductions you have to bear it. I said I was trying to book for Delhi o Hyderabad not for Hyderabad to Delhi but they won't ready to listen. They said your query will be registered and our back end team will call you as soon as possible. I also said to them that my boss is out of the station she won't be able to answer your query please make note of my number and name to call on this number. Then too they are calling to my boss and asking for queries which were hectic of that day. So I called many times and many complaints have been registered regarding the issue but no one answering the call properly. They simply say our back end team will contact. No one has contacted me I want my complete money back as I raised my voice within a no second of incidence. It was a complete server issue. I have the proofs of showing same flight from Delhi to Hyderabad is available and I was trying to book that but the server as taken Hyderabad to Delhi with insurance fee where I avoided to pay. That was the loss of my pay. I am attaching the proof of evidence below.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
Make My Trip
Resolved
Frustrated? File a Complaint
Byjus
"I am very much satisfied, since my complaint was resolved within a week. I got refund smoothly. My sincerest thanks to the entire Voxya team. It is really effective and quick."
SUNDARAPANDIAN M
Related Complaints
Make My Trip - Full refund from Make my trip Closed
Internation flight was cancelled by Go Air, Go Air Refunded Rs. ***** but Make my trip is deducting this amount by Rs. ****...
Dec 30, 2022 by Ajay Sareen
Make My Trip - Ticket not issued Closed
I booked my ticket for Melbourne to Hyderabad (**/**/****) from make my trip, they deducted my amount as soon as I confirmed for deduction from my account for tickets. but even after * days they did not send me my confirmed eticket and th...
Dec 21, 2022 by mohammed adil sultan
Make My Trip - Refund from Airline for cancellation on medical grounds Closed
Booked return air ticket to Bali, Indonesia for *th Oct **** and return to Bangalore, India on **th Oct ****. Booking number X****M, MMT Booking ID NN*XJI*GCAPF*C*B**** I was hospitalized on *st Oct. Requested cancellation on *nd Oct. Refund...
Dec 10, 2022 by Vishal Pawar
Make My Trip - I didn t get my refund from make my trip Closed
I booked a ticket on mmt on ** August ****, According to mmt, i should get the refund on ** August **** but i didn't get the refund yet. Today is ** December ****. I tried to make a complain on mmt but it can not possible. Now,I want my refund ...
Dec 10, 2022 by Shubhangi Shrimali
Make My Trip - URGENT ATTENTION REFUND MONEY PAID TWICE Closed
Dear Team I booked baikunth resorts in kasauli for the dates *th December'** to **th December'** with booking ID NH**************. I modified the same within a gap of a hour due to some urgency. I again did the booking and paid for the ...
Dec 09, 2022 by Sanchita Nayyar