Make My Trip
- Wrong booking done due to server error Open
I was trying to book ticket from Delhi to Hyderabad then I visited MakeMyTrip site saying there are many flights from Delhi to Hyderabad. Then I approached for flight at *.** pm in the night for **st April ****. I was ready to book a ticket and made all the inputs which are necessary and I have disables the insurance amount deduction also while making booking and payment mode was succeeded. After that what I have seen is MakeMyTrip had a server issue and payment and booking were confirmed for Hyderabad to Delhi not for Delhi to Hyderabad. As soon as I saw the confirmation details for the same I immediately raised a complaint regarding that issue that mistake has been done after booking of less than one minute. But MakeMyTrip executives say that even if you cancel after * minute also we will charge you the full amount of deductions you have to bear it. I said I was trying to book for Delhi o Hyderabad not for Hyderabad to Delhi but they won't ready to listen. They said your query will be registered and our back end team will call you as soon as possible. I also said to them that my boss is out of the station she won't be able to answer your query please make note of my number and name to call on this number. Then too they are calling to my boss and asking for queries which were hectic of that day. So I called many times and many complaints have been registered regarding the issue but no one answering the call properly. They simply say our back end team will contact. No one has contacted me I want my complete money back as I raised my voice within a no second of incidence. It was a complete server issue. I have the proofs of showing same flight from Delhi to Hyderabad is available and I was trying to book that but the server as taken Hyderabad to Delhi with insurance fee where I avoided to pay. That was the loss of my pay. I am attaching the proof of evidence below.
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Make My Trip
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Nov 02, 2023 by Inderjeet singh
I booked a *nd international trip from MMT, as in the *st trip it was really a pleasant and soothing experience, but it turns out to be a nightmare for me, with numbers of flaws that I have to face during the trip made it a horrible experience ...
Oct 16, 2023 by Anita Sharma
This is one of the worst app if you want to state your problems as they don't allow to talk with their customer care and they haven't provided any contact detail. My bookings got cancelled due to some network issues and now it shows that my ref...
Aug 08, 2023 by Faiyaz Aziz
I had booked a flight ticket through Make My trip to and from bangalore to Delhi & I had to cancel it due to some reason and the refund amount should ideally be transferred to the original payment but it is added to Make My Trip wallet. Am not ...
Jul 26, 2023 by Hema Karanth
Go first Flight booked on **/**/** through MakeMyTrip got cancelled and I hvnt got the refund yet ...
Jul 18, 2023 by Chethan MV