Eureka Forbes - Worst Aqua guard water purifier and their services

Sadashiv filed complaint against Eureka Forbes on Jan 8, 2020

Eureka forbes guys are very good at woo customers to renew AMC at hectic price. But their product stands at essential hours dead. As I bought Aqua Guard Genius water purifier an year ago for about Rs. ***** and they told me to buy AMC of around Rs. *****.

Almost * months now, all the time purifier does not deliver the water(Sick it does shut all the time). Customer support and service guys and their arrogance is another way of their height of negligence attitude. Few of their online request/SMSes are attached here for reference.

Can anyone help me how to sue these guys as drinking water is essential for mankind, which these guys are delaying and denied despite payment made to them.

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Complaint Status

Resolution Demanded:

Replace / Fix problem

Damages for loss and agony

Eureka Forbes

Total Complaints

Total Resolved

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