Samsung
- Water leakage issue in refrigerator Open
Peterson filed this complaint against Samsung on Jan 07, 2020
Samsung Double door refrigerator which was purchased in **** started developing issues (Water leakage from the refrigerator) post *-** months of purchase.
After the initial service call, in the first year, the service engineer rectified the symptom, but the underlying problem was not found out
Over the next * years, there were multiple times the water was leaking & the entire metal body developed chicken pox kind of small patches and the body is rusting.
After repeated follow-ups, Samsung has finally decided the product is not repairable and has agreed to give me a compensation of Rs ****/-
They sold a defective product to me & instead of replacing the product are now calculating the depreciation & paying me peanuts
I am demanding a working refrigerator. A new or similar model
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Samsung
Resolved
Frustrated? File a Complaint
Rapido
"I would like to thank Voxya for helping me in the resolution process. Rapido agreed to reimburse the expenditure amount and paid as well."
Rajani Kanth C
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