- Warranty claims not covered Open
We got one ear buds from Crossbit company which had one year warranty. After running for a few months, it started having some problems. After that I contacted the company, they said you send this to the company's service center by courier, after that we also sent it. Then the answer came from there that the ic is bad and overcharging has happened and there is also physical damage due to which the warranty cannot be covered, for this you will have to pay Rs ****, then only replacement will be done. While neither there is any physical damage in my crossbeat ear buds and no over charging has happened. After that we refused to pay and got our product back.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
"As it was not possible to send a Legal Notice to Air Asia International, I followed the lawyer's advice to raise the dispute and got a refund from the bank. Thank you so much."
I have ordered a watch and i have cancelled the order but its been about * months but havent recieved any refund. I've tried contacting them on whatsapp email call but havent recieved any resolution...
Jan 03, 2023 by Mohit Gautam
On *th November **** i ordered one smart watch crossbeats ignite s* max from crossbeats ( Order Id ******). Paid the price **** Rupees via 'Google Pay'. Then on the same day i tried to cancel the order but i could not. So upon delivery on **th ...
Dec 27, 2022 by Ajit Das
I bought the orbit Infiniti worth *k two months back. It worked exactly for a week then the display went out. Initially, they refused a replacement, saying I overcharged the watch, which was not the case. After continuous arguments, they agre...
Nov 10, 2022 by Nishanth Manigopal
**th April **** - I order * smartwatches from crossbeats.com **th April **** - One of them doesn't work as advertised, features missing. I contacted customer support, they asked me to send the watch to their service centre in Brigade Towers, ...
Jul 29, 2022 by Soham Aradhye
As per their advertisement they said about their orbit watch that it has calling feature ,i ordered . There is calling feature but the watch has frequent bluetooth connectivity issue i am trting to ask for my refund or replacement bit they are ...
May 10, 2021 by Saqib khan