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Gloris J Prince filed complaint against Byjus on Aug 16, 2023
It’s been around * weeks I have cancelled the subscription from byjus by informing my mentor and finance team under ** days refund policy and with no response and excuses I decided to send email. I got the response stating that we’ll get back to you via call in ** hours. It’s been two days and there was no response from their side.
It all started with the zoom call from a mentor when i just wanted to know about the classes but they said I’ll be able to get scholarships if I pay on the spot in the zoom meeting and without consulting my parents I had to pay Rs. **** since they were not at home and busy at work.
I have send them a lot of messages and emails but no response. And now even the mentor is trying to ignore my messages.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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