Urban Company
- Urban Slap Open
Saif filed this complaint against Urban Company on Jun 20, 2020
I ordered a chimney cleaning from urban company (urban clap) and the professional arrived and did it. Two days later my motor shorted and burnt and became damaged. It will cost Rs **** to repair. I have already paid Rs **** plus Rs ***. The professional says the shorting of the motor is incidental whereas the chimney was working in perfect condition before the cleaning and shorted two days after cleaning. He says he has nothing to do with it. He asked me to purchase a spare part for Rs *** and said it was of no use. Urban company has a ** day guarantee and they refused to send a follow up person and asked me to make a brand new booking which they are now saying I have to pay for. It has been three days and every time the customer service professional makes some new promises which are denied in the following call.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Replace / Fix problem
Urban Company
Resolved
Frustrated? File a Complaint
Bajaj Finserv
"Bajaj Finserv refunded my amount. Voxya, thank you for your support."
Kantharaju HS
Related Complaints
Urban Company - Issue with TV Repair Closed
I got my Samsung LET **'' TV motherboard repaired. The Urban company technician took the TV to his workshop and delivered back after * days. However, the issue cane back. I again raised a revisit from the technician and he again took the TV to ...
Feb 21, 2024 by Sumeet Narang
Urban Company - Laptop damaged Closed
I bought my laptop in ****, and till **** December it was working perfectly. Then I wanted to upgrade it, and paid Urban Company to upgrade the SSD and RAM which was very much overpriced, but atleast I was relieved that I was in good hands beca...
Jan 22, 2024 by Siddhartha Chatterjee
Urban Company - Item not delivered Closed
Booked N* Native water purifier from urban company app on **th Dec with slot assigned for **th *am but still not received it despite so many reminders and every day getting a call to assign another slot for installation..how installation could...
Dec 13, 2023 by Sanjay
Urban Company - UNPROFESSIONAL EMPLOYEE Closed
I have been cheated urban company ,Even im unable to raise the concern on there portal as there is no chat option coming to complain against the plumber who was sent by Urban company at our home to get the water motor repaired. Plumber name is ...
Oct 17, 2023 by ROHAN
Urban Company - Split AC not working after service Closed
On ** september ****, I booked for deep clean AC service on URBAN COMPANY app ,due to non cooling issue. For that I prepaid Rs.***. Prior to service I informed service professional Mr. Shahrukh that P* error is coming on indoor unit and there i...
Oct 09, 2023 by PRAMOD KUMAR MAURYA