- Urban Slap Open
I ordered a chimney cleaning from urban company (urban clap) and the professional arrived and did it. Two days later my motor shorted and burnt and became damaged. It will cost Rs **** to repair. I have already paid Rs **** plus Rs ***. The professional says the shorting of the motor is incidental whereas the chimney was working in perfect condition before the cleaning and shorted two days after cleaning. He says he has nothing to do with it. He asked me to purchase a spare part for Rs *** and said it was of no use. Urban company has a ** day guarantee and they refused to send a follow up person and asked me to make a brand new booking which they are now saying I have to pay for. It has been three days and every time the customer service professional makes some new promises which are denied in the following call.
Are you brand?
Are you Lawyer?
Replace / Fix problem
"I am very satisfied as I got an instant resolution from make my trip for my grievance."
I bought my laptop in ****, and till **** December it was working perfectly. Then I wanted to upgrade it, and paid Urban Company to upgrade the SSD and RAM which was very much overpriced, but atleast I was relieved that I was in good hands beca...
Jan 22, 2024 by Siddhartha Chatterjee
Booked N* Native water purifier from urban company app on **th Dec with slot assigned for **th *am but still not received it despite so many reminders and every day getting a call to assign another slot for installation..how installation could...
Dec 13, 2023 by Sanjay
I have been cheated urban company ,Even im unable to raise the concern on there portal as there is no chat option coming to complain against the plumber who was sent by Urban company at our home to get the water motor repaired. Plumber name is ...
Oct 17, 2023 by ROHAN
On ** september ****, I booked for deep clean AC service on URBAN COMPANY app ,due to non cooling issue. For that I prepaid Rs.***. Prior to service I informed service professional Mr. Shahrukh that P* error is coming on indoor unit and there i...
Oct 09, 2023 by PRAMOD KUMAR MAURYA
They took our laptop on **st and said will return on *rd max , but they did not receive our calls , once they received and said that we will call you back and did called back. Till now there is no response from.them...
Aug 04, 2023 by Priyanka