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Urban Company - no services rendered and no refund being initiated and processed

gaurav tyagi filed complaint against Urban Company on Apr 19, 2025

plumber service was booked for ** january **** - amount INR ****
plumber stated it's big work and the estimate was *****
it was kept on hold
it was marked completed sometime but no details shared.
nothing is visible on the site
The customer complaint team has spoken on phone and given the wrong information
it's under warranty and I have claimed warranty
warranty claim cancellation being done without information

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Urban Company

68

Total Complaints

36

Total Resolved

52.94%

Consumer Satisfaction

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- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

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I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

- Abhijit Dhote

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