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Sidhartha Mohanta filed complaint against Urban Company on Nov 24, 2025
I booked a cleaning service on Monday *am and scheduled it for Wednesday, and paid ₹*** in advance payments. Due to some family emergency we won't be available on Wednesday, and tried to cancel the booking on Monday itself at *pm. But they are saying I'll be charged *** for the cancellation. When there's no mention of any cancellation fees during the booking. Or no pages for cancellation and refund policies in their platform.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
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