Make My Trip
- Unpleasant experience trip to Bali Closed
I am frustrated after associating with mmt for our Bali trip. Multiple blunders throughout led to an unpleasant experience. We were given an expired booking link by the time issue was sorted price of the holiday package hiked. This happened twice. Also unprofessional/rude behaviour by one of the agents who initially handled our booking
change to the intenary not confirmed until the day of our travel which led to frequent follow-up. Our relationship officer tried helping us but the concerned team delayed the confirmation. After repeated reminders for a veg in-flight meal, our onward connecting flight was not informed about it. After the nth reminder, they assured it was taken care on our return flight. We were appalled to know that it didn't happen. We were famished & embarrassed when we requested a veg meal. Did not expect such complacency and unprofessional conduct from such a reputed travel organisation. it has been almost two months. Still, there is no resolution.
Are you brand?
Are you Lawyer?
Get refund or credit for your purchase
"Thank you so much Voxya I am fully satisfied with your quick service."
Reference ID:[******-******] Cab Issue Incident date ** Aug. Complaint logged on **th Aug Last contact on ** Aug Escalated to Mr. Deep Kalra on ** Aug Dear Sir, I feel sorry and pained to bring a very small issue to your notice. I am...
Aug 27, 2019 by Sushil
I had booked a hotel stay for * nights which I wanted to modify on the same day for * nights. However after * days they denied the same saying booking is not cancellable inspire of the booking being for a period after * months and cancellation ...
Aug 01, 2019 by Anand Kikani
I, Vikram Singh Bhati have booked European dream tour **** under visa protected plan, my booking ID - NL************** from ** July **** ** August **** for ** nights ** days, along with my wife Nikita Bhati and my brother Aditya Bhati along...
Jul 22, 2019 by VIKRAM SINGH BHATI
This is with regards to flight booking ID: NN************* and the date of booking was *th January ****. I had purchased a round trip from London Heathrow to Kolkata (PNR number: IWENSB, E-ticket number: ***-**********), from MakeMyTrip. My...
Jun 25, 2019 by Shreya Roy
I had booked adventures of Jordan through MakeMyTrip and it was joining directly without flight. I booked my package through an agent called S.B and clearly, it stated the price was inclusive of visa fees. He was not very helpful in com...
Jun 19, 2019 by shilpa patil