Air india
- Unexpected cancellation of ticket Open
MRS CHINCHU JOY filed this complaint against Air india on Aug 18, 2021
Sir
I'm sending this email to bring your attention to a very important issue.
I had booked a ticket in Air-India from Cochin to London on */*/**.My ticket got cancelled and hence I booked another ticket from Cochin to London via delhi on the same date through a private agency. We got a mail confirming the ticket from the agency.
The departure time was Indian time*:**pm.We reached the airport around *:**pm. While we were checking in we were told that our ticket got cancelled. The authorities were unable to give us a convincing reason for the cancellation. While contacting our agency we were informed that it's a fault from the side of Air-India. We waited there till *:**pm. I travelled nearly **kms to reach the airport with my two kids. I was travelling all alone with my * year old son and *months old daughter. In such a situation you can imagine the amount of mental stress and pain along with physical discomfort me and my kids have went through. My husband was waiting in London expecting our arrival. We had to undergo RTPCR test twice. We had to face a fair amount of financial loss.
I think I'm eligible for compensation from your part for undergoing terrible mental and physical stress along with financial loss.
I hope you will positively accept my demand. Attaching my flight tickets with this
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
Air india
Resolved
Frustrated? File a Complaint
PepperFry
"Before logging my complaint in Voxya, I had approached the consumer forum which was a big disappointment. Voxya provided excellent service and resolved my complaint. I have received the refund from PepperFry."
Arijit Sengupta
Related Complaints
Air india - Return flight refund not processing Closed
We have booked air india flight AI*** from Delhi to Ahmedabad on **Jan and return via Vadodara on **Jan By AI***. The flight Al*** got cancelled and the passengers were subjected to torturous wait at the airport with false assurance that the fl...
Jan 16, 2024 by Vaydehi khandelwal
Air india - Baggage not delivered Closed
I have not receive bed my baggage from last * days. I am staying in a hotel waiting for the bags. Air India says that you will get your baggage next day and we will courier you the baggage but they never came back. they gave me phone number ...
Jan 16, 2024 by Anuj Jindal
Air india - Refund not received Closed
Ticket was cancelled on *st November but refund is not received. There is no proper response from customer service of air India and they just close the ticket after reply to mail that refund was issued. ...
Jan 02, 2024 by Dhruvkumar Patel
Air india - Check In Baggage Delay Closed
We too AI*** from Cochin to Mumbai on June **, **** . I paid excess baggage of rupees *,*** and unfortunately the baggage was delayed at Mumbai and had to wait an hour after speaking with baggage services. My e ticket number is ***-AI-******. ...
Jun 13, 2023 by Prabha Ananthnarayan
The issue that I have experienced was: Our flight got delayed for ** hrs and we couldn’t catch the connecting flight from Delhi to Raipur via lndigo. It went on rescheduling * times that day and we boarded after ** hours. For that day as ...
May 19, 2023 by Megha Sahu
